Hotel Serrano Palace

Hotel Serrano Palace

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Hotel Serrano Palace

Cala Ratjada - Majorca See map | SERRANO HOTELS

Featured services:

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Very popular destination!

3 properties have been booked in the last 15 minutes in Cala Ratjada

Latest reviews from the hotel

8 Very good
Rating 4 around 5 for travellers of Tripadvisor

Very good

Based on 234 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,5 around 5 for travellers of Tripadvisor

Rooms

Rating 4,5 around 5 for travellers of Tripadvisor

Service

Rating 4 around 5 for travellers of Tripadvisor

Value for money

Rating 4,5 around 5 for travellers of Tripadvisor

Cleanliness

Showing 5 featured reviews out of 234 TripAdvisor reviews

T

tiddles12Godalming

Godalming

13/10/2024

Rating 5 around 5 for travellers of Tripadvisor

“Excellent hotel. Highly recommended”

Had a fabulous 10 days in this hotel. The customer service is exemplary. On arrival at midnight we were presented with either champagne or orange juice and a lovely meat and cheese platter in the restaurant. We couldn’t work the aircon on our first night.. TIP- the fan control is at the side of the… more

E

Elizabethjanis

Paisley, United Kingdom

23/06/2024

Rating 5 around 5 for travellers of Tripadvisor

“Fantastic hotel.”

We had a marvellous time as always in the imperial suite. This was our third time here. The hotel and its staff couldn’t have been nicer, so warm and inviting. The food was marvellous as were the facilities. The location, just across the road from Son Moll beach is perfect. The only problem was we … more

J

Jahmila É

09/04/2024

Rating 5 around 5 for travellers of Tripadvisor

“The Hotel e great but the STAFF is AMAZING!”

One of the best stays I’ve ever had. The hotel is great but the staff are AMAZING! From reception to Kitchen, from the cleaning ladies to the pool staff, everyone super friendly, always with a smile and happy to help. The care my daughter received when the staff was told she had food allergies, the… more

P

peter f

London, United Kingdom

23/04/2024

Rating 4 around 5 for travellers of Tripadvisor

“More staff”

Everything was good, but l hope by the next time l go that a few more staff will be in the restaurant as their will be a lot more people in the hotel, it's quite a small area for food as well. They should have snacks at lunch time as they are missing out by not having this at lunch time.

J

Jack J

08/07/2024

Rating 3 around 5 for travellers of Tripadvisor

“Fantastic location. Disappointing hotel.”

My girlfriend and I visited this hotel last week for 5 nights bed and breakfast. Upon arrival we both noticed a strange aroma in the main lobby. We were greeted at the front desk by a very friendly member of staff who explained most things about the hotel and gave us our key card. Entering our room… more

About the property

Description

Facilities: The hotel was modernised in 2023. The hotel has 152 rooms, which are located on 4 storeys and are reachable by 3 lifts. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has a range… more

How to arrive

Cala Ratjada - Majorca See map

Location: The hotel is 30 m from a sandy beach, 2 km from the town of Capdepera and 7 km from Arta. Palma de Mallorca ist 80 km away. The property is also within easy reach of disco, city centre, bus stops, tourist information, bars, restaurants, supermarkets and taxi stands. Distance from the hotel to: Torre de Canyamel (9 km), Castillo de Capdepera (2 km), PMI Airport (70 km) and Cuevas de Arta (11 km).

Facilities and services

Meals: The hotel includes a lobby bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious and varied buffet is prepared for breakfast and dinner. Staff are also happy to provide gluten-free meals. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Entertainment
Live music
Casino
Entertainment for adults
Evening entertainment
Entertainment
Miniature golf
TV lounge
Pool table
Dartboard
Games room
Shops in hotel
Table tennis
Aerobics
Parking
Covered parking
Parking
Outside parking
Free parking near hotel
Parking near the hotel
Secure parking
Valet parking
Services
Nursery
Kids' club
Breakfast room service
Room service
Laundry
Luggage storage
Reading room
Safe
Iron
Newspapers
Car hire
Foreign currency exchange
Fax / Photocopier
Luggage storage
Wake-up call
Ironing service
Sale of tickets
Gardens
Library
Public bathroom
Sun terrace
Terraces
Sale of tours
Dry cleaning service
Hairdressers / Beauty salon
Shops
Security service
Barbecue
Coffee maker
Hair dryer
Banquet and event room
Porter service
Bike rental service
Medical service
Vending machines
Wedding service
Kids´ playground
Play area
Babysitting service
Children’s pool
Cot
Heated pool
Sun terrace
Rooftop pool
Hair salon
Sun terrace
Serviced office
Conference centre
Meeting rooms
Restaurants
À la carte restaurant
Buffet restaurant
Restaurant with diet menus
Breakfast room service
Facilities for events and banquets
Restaurant with barbecue
Restaurant with breakfast buffet
Restaurant with high chairs
Gym and SPA
Spa
Gym
Wellness area with massage service
Turkish bath
Jacuzzi
Sauna
Jacuzzi
Bars
Pool bar
Coffee shop
Café bar
Bar
Tea and coffee in common areas
Swimming pools
Full spa
Children’s pool
Adults-only outdoor pool
Other
Air conditioning
Heating
Additional services
Laundry service
Daily room cleaning
Self-service laundry
Laundry
Tumble dryer
Dry cleaning service
Lift
Reception
24-hour reception
Concierge service
Multilingual reception staff
Porter service
Smoking
Smoking areas
Non-smoking rooms
Wi-Fi
Complimentary Wi-Fi
Activities
Tennis court
Golf course (within 3 km)
Water sport facilities (on site)
Padel tennis
Bike rental
Table tennis
Diving
Golf course
Surfing
Accessibility
Wheelchair-friendly entrance
Wheelchair-friendly facilities
Wheelchair-friendly rooms
Entrance with ramp
Wheelchair-friendly access
Disabled access
 Check-in/Check-out
Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
 Minimum registration age without supervision
18
Deposit:
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Good to know

Late check-in/key pickup: #{ lateCheckin }

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Taxes included in the final price:

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Frequently asked questions about Hotel Serrano Palace

  • Which are the stand-out services of Hotel Serrano Palace?

    Live music, Casino, Covered parking and Nursery are some of the featured services at Hotel Serrano Palace. See full list of services at Hotel Serrano Palace.
  • Yes, guests at Hotel Serrano Palace will be able to enjoy Full spa, Children’s pool and Adults-only outdoor pool.
  • Yes, guests at Hotel Serrano Palace will be able to enjoy À la carte restaurant, Buffet restaurant, Restaurant with diet menus, Breakfast room service, Facilities for events and banquets, Restaurant with barbecue, Restaurant with breakfast buffet and Restaurant with high chairs.
  • Guests staying at Hotel Serrano Palace have these parking options: Covered parking, Parking, Outside parking, Free parking near hotel, Parking near the hotel, Secure parking and Valet parking
  • Guests staying at Hotel Serrano Palace have these options for keeping fit: Spa, Gym, Wellness area with massage service, Turkish bath, Jacuzzi, Sauna and Jacuzzi.
  • Yes, guests at Hotel Serrano Palace will be able to enjoy Complimentary Wi-Fi.
  • At Hotel Serrano Palace, check-in is from 2.00 pm and check-out is by 12:00.
  • Yes, you can find hotels such as Hotel Amoros, Hotel Bella Mar, Hotel Triton Beach and Hotel & Spa S'entrador Playa in Cala Ratjada.
  • The top reviews of Hotel Serrano Palace are: Had a fabulous 10 days in this hotel. The customer service is exemplary. On arrival at midnight we were presented with either champagne or orange juice and a lovely meat and cheese platter in the restaurant. We couldn’t work the aircon on our first night.. TIP- the fan control is at the side of the bed and works perfectly! We were half board and ALL the food was amazing. We have stayed at many 5 star hotels and this was some of the best food and varied we have had. The staff everywhere in the hotel were amazing and I’d give the customer service 10/10. The heating system broke on a Sunday and we had no hot water until Tuesday afternoon but the communication was great and the hotel offered all free drinks to every guest on the Monday. Pity my husband had a cold so didn’t want to drink but we did manage a bottle of wine! The rooms are huge with lots of storage and separate sinks. The furniture is beautifully solid in a slightly old fashioned way with a gorgeous walnut finish and lots of marble. A couple of criticisms are the lack of a kettle and tea making facilities in the room. Being British I miss my strong tea when abroad! The other issue was the wifi which wasn’t as fast or stable as I expected it could be. The evening entertainment was good that we saw but we only went three times. It is a predominantly German resort which means it is very clean, and full of German Boomers which suited us. I’m English and husband is Irish so very nice to be in a clean, refined resort with no plastic menus or British and Irish bars full of noisy youngsters…. The beach and sea front area are fantastic for walkers and the coastal walks were beautiful..
  • You can easily get to Hotel Serrano Palace with the following directions:

    Location: The hotel is 30 m from a sandy beach, 2 km from the town of Capdepera and 7 km from Arta. Palma de Mallorca ist 80 km away. The property is also within easy reach of disco, city centre, bus stops, tourist information, bars, restaurants, supermarkets and taxi stands. Distance from the hotel to: Torre de Canyamel (9 km), Castillo de Capdepera (2 km), PMI Airport (70 km) and Cuevas de Arta (11 km).

  • Hotel Serrano Palace is located in Cala Ratjada - Plaza De Son Moll S/N
  • SERRANO HOTELS is the chain to which Hotel Serrano Palace belongs.
  • Cala Ratjada
  • None - None
  • None Adult
  • 1 Room