Caravelle Saigon

“Wonderful central Saigon”

The Caravelle is a lovely hotel and is in the perfect central location to explore everything in Ho Chi Minh city. The staff are wonderful and go above and beyond to meet their guests needs. Food at the Buffet was always fresh and great variety of local cuisine and western foods. Totally recommend t… more

The Caravelle is a lovely hotel and is in the perfect central location to explore everything in Ho Chi Minh city. The staff are wonderful and go above and beyond to meet their guests needs. Food at the Buffet was always fresh and great variety of local cuisine and western foods. Totally recommend this beautiful Hotel.

less

“Fantastic location in the centre of town with swimming pool for chilling out”

The Caravelle is a big hotel in the centre of Ho Chi Min. On arrival the hotel staff were really welcoming and knew all the details of our stay and transfer details. We had a also booked (and paid for) a late check out on our final day which was really worthwhile. The hotel as a swimming pool so af… more

The Caravelle is a big hotel in the centre of Ho Chi Min. On arrival the hotel staff were really welcoming and knew all the details of our stay and transfer details. We had a also booked (and paid for) a late check out on our final day which was really worthwhile. The hotel as a swimming pool so after a few hours sightseeing in hot Ho Chi Min City we were able to chill out for a couple of hours before heading back into the centre of town for dinner. The hotel was walking distance from all the main sights we wanted to see so a great location. The breakfast buffet was really well laid out with a great selection. There is also a lot of seating so it was quick to get seated. The hotel room was a good size with plenty of room and a good shower. The room was spotlessly clean.

less

“Nice friendly hotel”

We’ve stayed here for 2 nights. The room was clean & functional with very good location. Water pressure for the shower was good. Staff were friendly and helpful. Breakfast was good especially the noodle soup. Coffee or tea was served to every guest, unlike in some hotels the staff only served selec… more

We’ve stayed here for 2 nights. The room was clean & functional with very good location. Water pressure for the shower was good. Staff were friendly and helpful. Breakfast was good especially the noodle soup. Coffee or tea was served to every guest, unlike in some hotels the staff only served selected guests. We will recommend friends to stay in this hotel.

less

“Great location for sightseeing but mixed experience”

Great location, right in the centre of District so easy to walk to many sights within 10-15 minutes. Head chef, Justin, was helpful in preparing some vegan dishes (they don’t provide many vegetarian or vegan options otherwise) and the food his team prepared was generally very good. Vu, the breakf… more

Great location, right in the centre of District so easy to walk to many sights within 10-15 minutes. Head chef, Justin, was helpful in preparing some vegan dishes (they don’t provide many vegetarian or vegan options otherwise) and the food his team prepared was generally very good. Vu, the breakfast supervisor, did a great job in managing our various requests and was very pleasant even with the breakfast room was overly crowded (the room is too small for the guests staying at the hotel and felt like eating in a cateen). He’s an asset to the hotel. The Signature Lounge is very stylish with its decor and furniture - in contrast to the Rooftop bar which is rather drab. The views of the city are spectacular. There is little atmosphere in part because there is no background music. They enforce a strict dress code which for men means no shorts - given the heat of Saigon it means you have to change; some guests were allowed to break the rules, others were told to change. The most disappointing part of the stay was our room. The first room - a Signature Studio - had a very bad damp smell coming from the thick carpets; it was obvious that the housekeeping team had sprayed air freshener on the carpet. The room didn’t come with a bath either - again a surprise as a room or this category in a five star hotel would provide this. It was not flagged to us before we came when we asked for a number of things to help our disabled wok (including a bath mat). The Front Officer Manager was not helpful at trying to find a solution. We wasted four hours trying to find a new room; he upgraded us to an executive suite with no view. In all rooms be aware that you will hear a lot of noise from the street or the rooftop bar. Oh, and if you book with Expedia for 3 people you have to pay an extra bed charge per day, which is ridiculous. And they didn’t honour the Expedia Gold member commitment to have a late check out; we were told and reminded to leave at midday even though our flight was at midnight. They had availability - I checked the website - and were inflexible and not accommodating. The ground floor has very limited waiting area, unlike any other five star hotels we’ve stayed at. We stayed in five hotels during our three week stay in Vietnam and this was our worse experience; it all felt rather inflexible and transactional.

less