Description
Facilities: 23 suites, 36 apartments and 294 double rooms are located on 20 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance wit... more
Location: This family-friendly, business hotel is situated in a well-known area next to West Lake and near to the Ho Chi Minh Mouselium. The centre of Hanoi is some 4 km from the hotel, whilst attractions such as Hand Gai Street (5 km), the Water Puppet Theatre (5 km), the Literature Temple (3 km) and Hoan Kiem Lake (5 km) are all in the near vicinity. Guests will enjoy shopping for lacquer ware, ceramics, silver and embroidery along the district’s tree-lined avenues.
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include a bed and breakfast package, half board, full board and all-inclusive.
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- Entertainment
- Live music
- Entertainment
- TV lounge
- Shops in hotel
- Aerobics
- Dance hall
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Lockers
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Postal service
- Cloakroom
- Babysitting service
- Sun terrace
- Private pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Shared kitchen
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 2328 reviews
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Showing 4 featured reviews out of 2328 TripAdvisor reviews
S
Spassbanane
Trautmannsdorf, Austria
08/08/2024
“Great Lounge”
........I have stayed there a few times and looking forward to sit in the Business Lounge and enjoy myself. I very much enjoy the business lounge, the staff was very friendly, especially Tham, Jerry, Trang, Hai Yen. And the most lovely MIA :D
A
arn0ldangel0
Surabaya, Indonesia
05/08/2024
“Great hotel with Humble General Manager”
Nice stay and will be back, Thank you to general manager (Mr Benjamin M Schwarz) Thank you to FOM (Mr Vo Tuan Anh) Thank you to Duty Manager (Mr Tran Quang Minh) And all the staff at pacific club lounge Nice hotel, great location, a lot of facilities include pool and sauna, also gym too. Humbl... more
G
Guide37886485725
02/08/2024
“Compassionate & great service from Danny & Mia. I needed medical emergency, they translated superb well & helped a lot!”
Super grateful for Danny and Mia’s kind assistance get a wheelchair and provided me with transport to nearest hospital. Helping coordinate with medical staff using effective translation (good command of English), explanation of situations on behalf of me to my travel partners and doctors, and eve... more
J
john A
16/07/2024
“Amazing Hotel”
I had the pleasure of staying at this wonderful hotel four 3 days and was incredibly impressed. Not only with the facilities and location but especially the following staff: Huy, Trang, Yen, Q. Trang, and Tham. They worked in the business class lounge and where incredibly helpful in all aspects o... more