Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a currency exchange service. Wireless internet access is provided to guests. Guests can get more information about excursions at the tour desk. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour secur… more
Location: Located right in the centre of Hanoi's business and diplomatic district, the hotel is very near the government offices, cultural and tourist attractions, entertainment and shopping areas. Noi Bai International Airport is located approximately 28 km from the hotel.
Meals: There is a restaurant on the premises. A fortifying breakfast is served daily.
- Entertainment
- Casino
- Parking
- Parking
- Wi-Fi
- Wi-Fi
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Reception
- Concierge service
- Reception
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Cot
- Serviced office
- Conference centre
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 2729 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hanoi
Showing 5 featured reviews out of 2729 TripAdvisor reviews
C
cindynX9816IJ
01/01/2025
“A Luxury Stay with Dependable Staff”
The Melia was a great experience. The hotel was clean and comfortable. The hotel also accommodated our extra person and added in another bed. The breakfast was delicious and the service was incredible. I would like to highlight our waitress, Hieu Tran, who gave us great recommendations and made an … more
C
Courtney K
31/12/2024
“Get the continental breakfast!”
Staff was incredibly accommodating. We were waited on by Hieu Tran for breakfast every morning and she was an absolute joy and highlight of our trip! Some of the best service we’ve ever had! The hotel is in a great location to walk to most key destinations!
L
Lekhna267272
31/12/2024
“Service Clinic”
My son was sick having fever and flu symptoms. Ms Hoa from Clinic came and helped with essential medicines. She was very helpful and professional. Thankful to have her available here. We will definitely recommend the clinic and this place to anyone in need.
P
Passport21640893048
27/12/2024
“Great visit !”
We’ve had a lovely time at this hotel - and have been particularly impressed by the warmth and helpfulness of the hotel staff. In particular, the chief conscierge who went above and beyond to secure us a very last minute cruise to Halong Bay that was sold out everywhere. Its location is great, jus… more
E
emhillbilly
Derby, United Kingdom
22/12/2024
“Clinic Visit”
Wonderful service from Ms Hoa from the hotel clinic - thank you so much for looking after us when my husband was poorly. I am incredibly grateful. It can be scary when you feel unwell in a new country but you helped us so we can enjoy the rest of our trip x
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