Hanoi Boutique Hotel & Spa

“Good Place”

Fantastic hotel! The ambiance is charming, and the service is exceptional. I appreciated the little touches, like the welcome drinks and the concierge’s helpful tips. The location is ideal for both sightseeing and dining. Will definitely return

“A must try hotel in the middle of the old quarters!”

In the very centre of the old town. Everything is in walking distance and staff are very cooperative and friendly. Ready to help at a moments notice and great service. I would recommend you to stay here without a second thought. Any kind of attraction like the beer street or any other historic land… more

In the very centre of the old town. Everything is in walking distance and staff are very cooperative and friendly. Ready to help at a moments notice and great service. I would recommend you to stay here without a second thought. Any kind of attraction like the beer street or any other historic landmark is just a 10 min away from the hotel. Book it without a second thought! The best stay I had in all of Vietnam without a doubt!

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“The best hotel in Hanoi”

Me and my partner are currently backpacking round South East Asia and decided to book a nicer hotel after a 23 hour bus journey to Hanoi from Vientiane. We paid £21 a night and originally booked 2 nights but once we got there we HAD to book a third. The staff are so so friendly and really cannot do… more

Me and my partner are currently backpacking round South East Asia and decided to book a nicer hotel after a 23 hour bus journey to Hanoi from Vientiane. We paid £21 a night and originally booked 2 nights but once we got there we HAD to book a third. The staff are so so friendly and really cannot do enough for you. On arrival we got snacks, a glass of water and even a wet towel to freshen ourselves up with whilst we waited. Chloe then gave us a few sheets of paper, a double sided document with recommendations for all different places to eat for different cuisines, a map of Hanoi, highlighting the best places to go for different activities and finally a ‘how to survive Hanoi’ guide which covered how to cross the road with the wild traffic, how to deal with pushy street vendors and how to bargain with the locals. The rooms were spotless and felt like luxury. The staff left little notes on our door every night and giving us little chocolates with it. Overall i recommend staying here for as long as you can and cannot thank Chloe, Jeremy and Anna for being so helpful and a credit to their company.

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“Good price and excellent staff”

First it’s important to understand the hotel is located in the Old Quarter of Hanoi, a chaotic, noisy and dangerous to walk place. If you’re adventurous, go for it. If you want something calm, clean and upscale, stay in the French Quarter. I think the staff is what makes this place worth it. They’… more

First it’s important to understand the hotel is located in the Old Quarter of Hanoi, a chaotic, noisy and dangerous to walk place. If you’re adventurous, go for it. If you want something calm, clean and upscale, stay in the French Quarter. I think the staff is what makes this place worth it. They’re very sweet, efficient and go out of their way to make you feel at home. Breakfast is very simple and the only meal served. They call you in the room if you don’t show up, which is a bit ridiculous. If you’re planning to sleep in, tell them not to wake you up for breakfast. Skip the spa- the massage I got was of low quality. The first room I got had windows blocked by the building next door so no natural light at all! Also it didn’t have a shower, only a bath tub. Second room had a shower stall in the bedroom, as opposed to in the bathroom. But that worked out ok. Mattress was very hard but I didn’t mind it. Room had two windows but only one had a blackout so bring an eye mask if you don’t want sunlight in your face early in the am. Two bottles of water a day, mini fridge available, pot to boil water for tea but no coffee machine. Also there was a safe and a couple of flip flops in the room. Toiletries were average. Music in the hallway was loud and I could hear it clearly in the room. It starts early in the am and goes till 10 pm. I could also hear a lot of noise from the street and music from a disco close by at night. Guests and cleaning staff alike talk very loud in the hallway early in the am. If you’re a light sleeper, this is not your place. Overall, I got what I paid for. It wasn’t a bad stay by any means but it is not as exceptional as the reviews suggest. Kudos again to the staff, especially Rosie. They really try hard to accommodate your requests.

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