Comfort Suites Grandville - Grand Rapids Sw

“Very clean, comfortable suites”

Spouse & I stayed 4 nights. All staff members were friendly, helpful and courteous. We booked too late to get a first-floor room. Comfort Suites staff put us on the east side of the second floor (of the three-floor building.) Our room was very close to the elevator, but far enough away that w… more

Spouse & I stayed 4 nights. All staff members were friendly, helpful and courteous. We booked too late to get a first-floor room. Comfort Suites staff put us on the east side of the second floor (of the three-floor building.) Our room was very close to the elevator, but far enough away that we weren't disturbed by associated noise. It was easily the largest room we've ever booked and easily accommodated the two queen-sized beds & sleeper sofa. The AC wall unit at the window worked fine. All the customary complimentary amenities were easily accessed. The hair dryer worked fine once it was moved to a live electrical outlet nearby. The tiny working deck outside the window contained a couple of micro-wave antennae. (We failed to bring protective our aluminum-foil hats.) The window could be slid open from inside for fresh air and had a stick to ensure it wasn't opened from the outside. Downsides: The four clothes hangers in the closet were traditional "hooked" devices. (Tip: bring along extra.) When the TV was off we could hear muffled footsteps above us. Our view was mainly the south end of an enormous Wal-Mart parking lot. The curtains did a fairly adequate job of blocking the lot's daylight-level illumination at night, as well as from the sunrise. The only ice-dispensing machine is on the first floor toward the end of the hall. Comfort Suites' policy on multiple-night stays is to only clean on the third day - unless requested otherwise. We didn't request anything special, but our room was cleaned & replenished every day. The only negative was housekeeping removed some stinky cheese we'd left out after our first night. Free breakfast was decent, with a pretty good selection of hot and cold items. Pool was popular, yet clean.

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“Very good hotel”

Very good Hotel. I spent 4 days with my wife and son. Rooms are clean. Good breakfast. The lady in charge of the breakfast room often checks that everything is available and you can find what you want. Quiet place and with restaurants nearby. Better to have a car. When I will be back in Grand Rapid… more

Very good Hotel. I spent 4 days with my wife and son. Rooms are clean. Good breakfast. The lady in charge of the breakfast room often checks that everything is available and you can find what you want. Quiet place and with restaurants nearby. Better to have a car. When I will be back in Grand Rapids I will choose this hotel.

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“Wife got very itchy - had to leave”

Booked a 2 night stay to attend family wedding. Room was clean and nice, didn't think there would be a problem. But my wife had an allergic reaction to the bed linen and got very itchy. Closer examination of the sheets showed evidence of past bed bugs (small dark dots, some slightly larger stain… more

Booked a 2 night stay to attend family wedding. Room was clean and nice, didn't think there would be a problem. But my wife had an allergic reaction to the bed linen and got very itchy. Closer examination of the sheets showed evidence of past bed bugs (small dark dots, some slightly larger stains) but no sign of live bugs. We suspect harsh detergents were the problem and didn't think a different room would be any different, so checked out after one night. Made the mistake of booking a non-refundable rate, and management refused refund of the un-used second night.

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