The Henley Park Hotel

“Better than our 4 Seasons experience!”

The service that Binod ( Bartender ) gave was definitely a 5 star experience. I really appreciated the professional attention that him and the staff provided when it came to our food and drinks. Their hospitality was very warm and inviting!!!

“Stay at Another Hotel or Chain”

Last minute booked this hotel despite never staying here. The staff that checked me in was kind and upgraded the room. Come to find when already late at night after my dinner meeting the room was over 80 degrees. I had to sleep with all windows open to cool it down. I ended having to book another n… more

Last minute booked this hotel despite never staying here. The staff that checked me in was kind and upgraded the room. Come to find when already late at night after my dinner meeting the room was over 80 degrees. I had to sleep with all windows open to cool it down. I ended having to book another night due to a schedule change. I went through a third party site and a room type wasn’t given. Upon re-checking in, I told Emily who was wonderful about the room having a broken AC system. She kindly wrote a note to staff and I asked for the manager’s contact. She gave me the General Manager’s contact info. I would have to re-check in and I ended up emailing Derick Spreight and told him about the room and asked to consider a different or comparable room when I re-check in at a later time. He never replied. Re-checking in was fine, but when leaving today (11/21/24) I was granted a 30 minute extension (had a last minute zoom) by Emily and at 11:30am while I was in a meeting housekeeping yelled and knocked. I had to pardon myself in the meeting. My don not disturb sign was on. When checking out I told the staff this. I know when a DND sign is on, staff should call if they need to talk to the occupant. Then lastly, I sat at the bar and was quickly trying to eat my sandwich before my next meeting and who I believe was the General Manager that never emailed back, kicked me off from the bar. I just left at that point. I do not think I’d come back or ever recommend.

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“Comfortable Enough”

I stayed for a night this week. The location isn't bad, it's about a 20 minute walk to National Mall and Union Station is a 5-10 minute drive. Check in was quick but the receptionist was far from welcoming. The lobby and public areas are all very well kept and nicely decorated. My 3rd floor room wa… more

I stayed for a night this week. The location isn't bad, it's about a 20 minute walk to National Mall and Union Station is a 5-10 minute drive. Check in was quick but the receptionist was far from welcoming. The lobby and public areas are all very well kept and nicely decorated. My 3rd floor room was also well decorated. It was very small with a particularly compact en suite with a decent shower but limited toiletries. The bed was comfortable and there was a little desk and chair. A basic coffee maker was provided although it was rather fiddly to use and there's no bottled water. Didn't have a chance to visit the restaurant or bar but glancing in they looked nice. Check out was very speedy and the receptionist was much friendlier than the one the day before. All in all, the Henley Park is a perfectly adequate and comfortable hotel but not one which leaves a lasting impression or burning desire to return.

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“Disappointing”

Very average. The room was small and old. The sink and toilet were so low, they seemed to be made for a preschool! The door to the bathroom had holes in it. A rattling noise was heard every few minutes all night. The bed and linens were clean and the pillows were comfortable. Breakfast was fair.