Holiday Inn Washington Capitol - Natl Mall, An Ihg Hotel

“Great experience”

The waitresses at both restaurants were absolutely amazing and so friendly! Loved the food. The breakfast buffet had a wide selection to choose from. Coffee was excellent! Loved the grilled veggie sandwich. Will be coming back on my next trip To Washington

“Nice place”

The food here features a delightful variety of creams that are truly indulgent, and I can’t say enough about Susan—she is exceptionally kind and beautiful, making the experience even more enjoyable. I wholeheartedly recommend this place! The location is ideal, situated right in the heart of the cit… more

The food here features a delightful variety of creams that are truly indulgent, and I can’t say enough about Susan—she is exceptionally kind and beautiful, making the experience even more enjoyable. I wholeheartedly recommend this place! The location is ideal, situated right in the heart of the city. All the major museums are just a short walk away, and the train station is conveniently close, making it easy to navigate and explore everything the area has to offer. Whether you're a local or just visiting, this spot is a must-try for both its culinary delights and its welcoming atmosphere.

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“Amazing breakfast”

Excellent buffet menu and great service from Susan! Amazing experience! Totally recommended, definitely will take again on a next trip!!!!! Holiday inn always succeeding expectations!!!!!!!! Great service for my whole family and me!

“Location, Location & Price”

As a tourist, this is a decent hotel in a great spot. You are quick walk to L'Enfant Plaza for the Metro to anywhere you want to go. The Metro bus stops nearby are plentiful and if you can't find something to eat nearby (like us) it is so easy to go to the other side of the mall, either walking, bu… more

As a tourist, this is a decent hotel in a great spot. You are quick walk to L'Enfant Plaza for the Metro to anywhere you want to go. The Metro bus stops nearby are plentiful and if you can't find something to eat nearby (like us) it is so easy to go to the other side of the mall, either walking, bus or metro to eat in great restaurants. Everyone on the staff we encountered was very nice and helpful. The room itself was clean and the water pressure could almost peel your skin off in the shower. You definitely did not have any issues getting clean and as a tall person I appreciated the high shower head and room to move around. I gave 4 stars because of the above. It would have been 5 stars but we had a few issues, some are funny, some were irritating and some were...well....uncomfortable. The uncomfortable: the bed. Hands down one of the worst beds I've slept on. I'll be honest, we stayed outside DC for a couple of days at the beginning of our trip in a Crown Plaza and if they would have had a room, I would have moved us back there because the bed was so much more comfortable than this one. This thing was like a torture device. I'm the sensitive one in our family due to a back injury in my 20's that hasn't improved with age. But this trip it was both of us struggling to sleep on this thing. Even the hotel knows it's bad because when we asked if all the rooms were the same the lovely lady at the front desk apologized and said yes, they are all the same. She even offered to see if they had any foam toppers they could put on ours, but they were all currently being used. We survived but it's taken about a week for my back to recover. Annoying: No microwave in the room. First world problems for sure, but Washington DC is not a cheap place to visit/dine and reheating leftovers from an excellent meal would be a nice luxury. Yes, we survived and it wouldn't prevent me from staying here again. If they get new mattresses. Funny: After the first night, we noticed that the sheets wouldn't stay on the bed. They kept coming off and I had to keep putting my corner back on. Then I realized that the bed was made before our arrival, they had gotten the sheets turned 90 degrees off of where is should be. Those sheets were never going stay on the mattress that way. So we stripped the bed and remade it correctly. My wife wasn't happy but I stay in hotels for a 1/3 of the year and I'm telling you, occasionally mistakes are made. People work hard trying to please us guests so if you're not going to fix it yourself, be nice when you ask it to be fixed. I've remade a lot of beds in my travels, so it was funny to me and eventually to my wife as well. No more problems otherwise, but remaking the bed didn't make the mattress softer. Overall, this is a nice hotel in an area that is super close to the National Mall and all the things you want to do at the Smithsonian. Even though it was expensive, it was the least expensive hotel available for the week we were in Washington DC. If you like a really, really firm mattress this is a great hotel to stay at. There is a parking garage with an elevator connection to it from the hotel lobby that was $54.00 a day if you're staying at the hotel. We ditched our rental car and used the Metro while we were in town. Buy a pass if you're going to be there for more than 3-4 days.

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