Disney's Saratoga Springs Resort & Spa

“Amazing stay”

This was our 17th trip to a Disney resort, usually we stay at a moderate resort but we decided to try out renting DVC points. We stayed in Congress park (preferred room booked) it was such a quick walk to Disney Springs and also to the main area of the resort. It was also one bus stop away on any p… more

This was our 17th trip to a Disney resort, usually we stay at a moderate resort but we decided to try out renting DVC points. We stayed in Congress park (preferred room booked) it was such a quick walk to Disney Springs and also to the main area of the resort. It was also one bus stop away on any parks bus and Disney Springs bus could bring you back but we always walked back. The main food court restaurant had a great variety of foods the ham grilled cheese was a favourite and the fresh pizza that could be customized to have no sauce. We also ate at the Turf Club and the food was enjoyable. There is a small grocery store area that sells frozen foods, bread, milk, bagels, bacon etc. We had bought groceries at the Target but the resorts milk cost was pretty much the same. The Springs pool is the most crowded, hosts the daily games etc, the paddock pool also has a slide and it has a kids splash area and it was less busy, many adults were using the splash pad loungers as the area was very quiet and fenced off from main pool. Our room was a studio with the basic sink, microwave, 4 cup coffee maker, toaster. I did enjoy having the kitchen area especially for washing mugs etc. main items like paper towel, dish soap, dish towel, sponge, 2 paper plates, 2 paper bowls and a few paper cups. It was easy to order bathroom towels and paper cups with hey Disney but that was about it and maxed to 6 per order. Plates, bowls etc were not available with Hey Disney. We used our iPad to cast onto the tv from our home PVR so that was nice. A few things that were a miss there are limited washer machines available if even working. We had 2 in our area and 1 was out of order the entire second week. It was nice that laundry was free so I could use 2 dryers and split the load to have it dried in less time and back to enjoying vacation. Each laundry area is located by the pools however the springs section it’s not right at the pool it’s a short walk away by the community centre. When we had a larger wash we used these machines 4 available and used the community centre and made pottery while we waited. The kiln was down so we had to use acrylic paint instead. Items were $6 each. The other issue we had a large space under our door where there was no weather stripping a gecko or anything could come right in, at night bugs would come in, I used towels to block the crack. We were there during hurricane Helene, I found Disney could have communicated safety info to guests there was nothing. We spent the day under tornado watch and I thought what to do if one hit best location in room to hide (bathroom), is there a shelter somewhere etc. I found they could have provided basic info for those not familiar with severe weather. Other resorts I’ve stayed at during hurricanes also had a daily update left under our door each morning with safety info and Storm updates. Overall we had a great trip and I can’t wait to return.

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“Pleasantly surprised”

This hotel exceeded my expectations. Having been to Disney several times and not staying in a Disney resort I wasn’t sure what to expect. But the staff were great Marge in the store helped us on arrival and Jean in reception was great in helping accommodate our stay and was so welcoming. The one be… more

This hotel exceeded my expectations. Having been to Disney several times and not staying in a Disney resort I wasn’t sure what to expect. But the staff were great Marge in the store helped us on arrival and Jean in reception was great in helping accommodate our stay and was so welcoming. The one bed villa was great, very spacious and not as dated as I expected which was a bonus. We were in block 84 Grandstand which was a great location for boat to Disney Springs, bus stop & reception/coffee shop and right next to a pool. Bed was so comfy too. The pool near reception was lovely, the food and the dining plan were amazing. Would definitely stay here again.

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