Disney's Boardwalk Inn

“Paying for the location !”

It’s a good hotel, but only because of the location. Epcot and Hollywood Studios are close by and can be reached on foot. The big issue is the lack of places to eat nearby. The rooms are clean and adequate, but vastly overpriced. So there are pros and cons to staying here.

“Great option for some”

Boardwalk is in a great location. We used it as a base for a conference happening at Swan/Dolphin. Took about 8 minutes to Dolphin and I'm not a fast walker. The proximity to Epcot can't be beat. We walked there several times for the food/wine festival. The boats are also an option but we di… more

Boardwalk is in a great location. We used it as a base for a conference happening at Swan/Dolphin. Took about 8 minutes to Dolphin and I'm not a fast walker. The proximity to Epcot can't be beat. We walked there several times for the food/wine festival. The boats are also an option but we didn't feel like waiting to snag one. The Boardwalk hotel is clean and more upscale than the other resorts I have stayed in. There were a lot of high quality sit-down restaurants nearby. I was disappointed by the lack of places to fill up a resort mug. You have to go outside and down to the Deli for this option. Perhaps they don't expect guests at a higher quality hotel to want that option? I personally look to save some money where I can and love the beverage refills. The Boardwalk had some quick service options out on the Boardwalk itself. This included pizza, deli, corn dogs, etc. The quiet pools were just that and a fantastic place to relax. If you don't mind having less of the character theming and plan to do sit down meals this could be a great choice for you. The garden suites looked amazing with their little fenced off areas.

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“Mixed Review ”

We are very familiar with this resort. It is my husband's favorite. He loves booking a balcony room with the Lagoon View and Club Level. This time, our trip was planned in a shorter time than usual, and we were not able to get Club Level, but we did book a room with Boardwalk/ Lagoon View. The las… more

We are very familiar with this resort. It is my husband's favorite. He loves booking a balcony room with the Lagoon View and Club Level. This time, our trip was planned in a shorter time than usual, and we were not able to get Club Level, but we did book a room with Boardwalk/ Lagoon View. The last two times we booked this resort, we were very surprised at the way luggage is handled between valet services/parking services and Bell Services. We're not new to Disney resorts at every level, and the luggage service here is just off, in my opinion. We decided to once again drive as it happened the last time we parked in the front, and a valet/parking attendant offered to help once again with our luggage. Basically, they help you load it into the cart, push it a few feet unto the sidewalk, and tell you to leave it there until Bell Services comes and gets it, completely unattended and unsupervised. The last time we received very condescending answers when inquiring as to why our cart was left by the sidewalk unattended just to be told that Bell Services will come get it when they could. I asked him if this was the same process again, and he said yes. I told my husband there was no way this I was leaving our cart unattended on the sidewalk, our room was ready, and there was no reason for it to just sit there. While my husband parked the car, I tipped the valet/parking the attendant and stood by our cart waiting for Bell Services just to be told I need it to go inside and let them know that our room was ready. We just came back from Disneyland, Bell services is located right by the parking area, so you can go immediately to them and if your room is not ready you can leave your luggage there and go on with your day. He said that was not what they were doing and that I needed to go inside and let them know my room was ready, once I was in my room, then they would call, verify and bring over. There were four other carts left unattended, including one with two purses hanging. Our Bell Services attendant was super friendly, and in no way we're we upset with anybody, that's is just what the resort has in place. Not only do you tip the parking attendant for basically helping load luggage into a cart pushing it 5 ft to the sidewalk, making you go inside letting bell services know is there and then either waiting for them to come get it if you're not comfortable leaving it unattended or pushing it there yourself. I thought that was very awkward for a deluxe resort. I don't mind tipping, but I feel that is a system in place to create a reason to tip the parking attendant. We didn't have that much luggage we could have done it ourselves, we thought the cart would come in and at least be delivered to Bell Services rather than be told leave it, there go inside, let them know, they'll come get it when they can and you can just go on to your room. I wasn't going to leave it there again. As far as the room, we had a newly remodeled room. It is an improvement from the previous well past their prime rooms. I have to agree with some reviews that it was sparsely furnished and with a utilitarian feel. The chairs in the balcony are the most uncomfortable chairs we have ever encountered. They are basically made out of sheet metal welded to a thick metal frame. There is no ergonomic shape to them, hard and got cold at night. The top of the backrest kept digging into our shoulders where the sheet metal met the frame. Just FYI, if you experience back, shoulders, or neck issues. I do disagree with other reviews, it is inconvenient, but they are options as far as food. I don't think it was ever meant to be as a regular resort with a full-blown cafeteria built in if going along with the theme. The bakery/restaurant is very, very good and the trendy thing to do, it is very expensive and perhaps not family budget friendly. We do like the resort and we'll book it again, in part because we visit frequently and we do take time away from the parks to just hang out at the resort, otherwise I'm not sure that it's worth the price tag.

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“Mixed Experience”

We booked 2 rooms in the Inn for 3 nites and stayed with our 3 adult children and 2 small grandchildren. The best thing about this hotel, for us, was the location. We truly enjoyed the shopping/eating/entertainment on the Boardwalk. The boat ride to and from Epcot was very pleasant -- and an att… more

We booked 2 rooms in the Inn for 3 nites and stayed with our 3 adult children and 2 small grandchildren. The best thing about this hotel, for us, was the location. We truly enjoyed the shopping/eating/entertainment on the Boardwalk. The boat ride to and from Epcot was very pleasant -- and an attraction in itself for our grandsons! We also throughly enjoyed the main pool area. Now for the negatives... Our daughter, after pushing a stroller through the park, really wanted to soak in the hot tub for a while. The hot tubs at the main pool were crowded, so we went to a quiet pool area. No one was in the hot tub, but it was filthy. We were pretty blown away that a deluxe resort in Disney would have a hot tub so dirty we didn't want to put a toe in it. Our rooms were the other big negative. They were spacious & recently renovated, but there was NO other furnishing in either room than the beds and a pull out twin. No table, easy chair, nowhere else to sit or eat or do anything. The flooring is cheap looking laminate with no rug, making the room feel cold and institutional, instead of warm and inviting. The "beverage cooler," as Disney calls it, kept drinks barely cool enough -- our half & half spoiled. There were exactly 2 coffee pods provided for the in room Keurig. Though the hotel itself & all the common areas are lovely, we found the rooms in this deluxe resort to be disappointing -- and nowhere near worth the price. We booked the Boardwalk because our previous stay, in 2007, had been a truly magical experience in all respects. I wish I could say the same for this visit.

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