DoubleTree by Hilton Birmingham Perimeter Park

“Pros & Cons……….”

Pros: Clean & staff were friendly Cons: Air-Conditioning said 67 in room and it was cooler out in the hall at 71. We used Booking.com this year and last year and our room last year was better than this year and bigger. We went to the SEC Tournament Saturday and after a hot day wanted to finis... more

Pros: Clean & staff were friendly Cons: Air-Conditioning said 67 in room and it was cooler out in the hall at 71. We used Booking.com this year and last year and our room last year was better than this year and bigger. We went to the SEC Tournament Saturday and after a hot day wanted to finish the last game in the room. There was no SEC Channel on our tv but they did have a ACC channel. Next year I will check with Doubletree before I book and if they don’t have the SEC Channel then we will probably stay somewhere else. The pillows on our bed were square but we talked to the cleaning people and they got us some longer pillows. I believe the pillows need an upgrade. We paid over $200/night for 3 nights and the things I mentioned should have been fixed or upgraded. I think we got a room that the hotel made some money off of……it was on 3rd floor one of the smaller rooms with little chair not big chair like the room two doors down. Cookies were not warm like last year either. Overall the price made it disappointing because of air, pillows, cookies & no SEC Channel.

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“Not impressed”

Over the years we have stayed a quite a few Doubletrees and I have always considered them a step up from Hampton Inn etc. As we were without the dogs on this trip I thought a nice hotel would be worth it. The hotel is well situated near the freeway but that is about all the positives I can find. ... more

Over the years we have stayed a quite a few Doubletrees and I have always considered them a step up from Hampton Inn etc. As we were without the dogs on this trip I thought a nice hotel would be worth it. The hotel is well situated near the freeway but that is about all the positives I can find. After a full day of driving my wife and I decided we would eat in the hotel. So after checking in (no cookies were offered) we freshened up and headed down, this was around 7:45 pm. There was one couple in the actual dining area and quite a few people in the adjacent bar area. We waited near the entrance and soon a female server walked past with some plates for the bar area. She did not acknowledge our presence but she was serving so no big deal I thought. On her way back she continued to ignore us as did the male server also heading to the bar area. He also declined to acknowledge us on his way back and when she came past a third time looked right at me and uttered not one word I came to the conclusion they did not want to be bothered. There was no please take a seat or I will be right with you so we headed out of there to find a place that did want our business. The hotel is close to a Perry’s Steakhouse and it was packed which would explain the parking difficulty we had but we needed to eat so I gave up the spot it had taken me ten minutes to find. The room itself was fine but the shower was a tub/shower combo with no non-slip on the tub bottom. There was no shower mat for stepping out of the tub so we used one of the hand towels. Not a good experience and, in fact, I cancelled a reservation at another Doubletree for our return trip as a result.

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