Description
Facilities: The resort has a lift and features 400 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursio… more
Location: Guests simply have to pass under the Walt Disney World sign to find the resort nestled amongst the Bonnet Creeks. Walt Disney World surrounds the hotel on three sides. Restaurants can be found in Downtown Disney, and bars and nightclubs can be found on Pleasure Island, each just around a 5-minute drive away. The centre of Lake Buena Vista is also just a few minutes away by car. The shops at the Orlando Premium Outlet are a 10-minute drive away, and Orlando itself is a 25-minute drive away. Cocoa Beach is approximately a 65-minute drive away. By car, it is around 18 minutes to Universal Studios Theme Park, 13 minutes to the SeaWorld theme park, 45 minutes to the Legoland theme park and 17 minutes to the Gatorland theme park. Orlando International Airport is only a 20-minute drive away from the hotel.
Meals: Various dining options are available, including a dining room, a breakfast room, a caf and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between la carte and a set menu.
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- Entertainment
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids´ club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Play area
- Poolside huts
- Lazy river
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Restaurants
- Buffet restaurant
- Restaurant with barbecue
- Restaurant guide
- Activities
- Water park
- Mini golf
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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Excellent
Based on 6847 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Orlando
Showing 5 featured reviews out of 6847 TripAdvisor reviews
M
mrgillsrock
Sturgeon Bay, Wisconsin
31/12/2024
“Super nice waiter Carmelo :) was in rain and he found us shelter and hot tea and towels! Good guy!!!”
Great service by Carmelo! Moved us in from rain and provided great customer service throughout the meal. He was very attentive to our needs and took care of the kitchen mistakes with great customer service approach. We would come back again.
E
Excursion01832851662
31/12/2024
“Carmelo at Back Bay Pool Bar & Grill”
Great vacation! Beautiful location. Everything has been better than expected, and we expected alot. Our server at Back Bay Pool Bar & Grill- Carmelo- was very attentive and served us well! We look forward to returning again. Our time here was enjoyable.
E
Elijah B
31/12/2024
“This resort provides excellent service.”
The resort was quite nice and the service was quite responsive . Genesis and Pierina in particular were very attentive and punctual. The food and drinks were exquisite, and the overall attitude of the staff was very pleasant and comforting.
T
Tanasia L
31/12/2024
“Wonderful Service”
I experienced great wait service from both Genesis and Pierina. They were friendly, kind, and attentive. From the moment my partner and I stepped into the restaurant, I felt well taken care of by them and the other staff members on the resort!
P
Pieter S
31/12/2024
“Great hotel, good and friendly service”
I loved the service, people are nice and friendly. The accommodations are nice and clean. For a 4 star hotel they do a nice job. The waiters Debra and Luz are really friendly and helpful! When all the staff of hotels are like them, then you will have a great time.
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