Walt Disney World Swan

“Walt Disney World Dolphin Hotel - A Magical Stay at the "Most Magical Place on Earth"!”

I booked the Walt Disney World Dolphin Hotel to celebrate my birthday, and invited a dear friend who was also celebrating her birthday! We had a wonderful 4-day stay at this amazing hotel! In true Disney fashion, the hotel was pristine! The hotel also had a dock where we could board a boat that … more

I booked the Walt Disney World Dolphin Hotel to celebrate my birthday, and invited a dear friend who was also celebrating her birthday! We had a wonderful 4-day stay at this amazing hotel! In true Disney fashion, the hotel was pristine! The hotel also had a dock where we could board a boat that took us to EPCOT! It was also a short bus ride to Disney Springs...and a short walk to the Boardwalk area. So close to everything and so convenient! My friend and I had a magical stay at the "Most Magical Place on Earth!"

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“Location, Location, Location”

Overall, we had a good stay at Disney Dolphin. Just note the fees and if its worth it for you for the convenience to EPCOT/HS/Boardwalk. Pros: - Location is great. Its in the same area as Yacht and Beach clubs and the Boardwalk. Its nice to be able to walk to Epcot and HS as well as to the boardw… more

Overall, we had a good stay at Disney Dolphin. Just note the fees and if its worth it for you for the convenience to EPCOT/HS/Boardwalk. Pros: - Location is great. Its in the same area as Yacht and Beach clubs and the Boardwalk. Its nice to be able to walk to Epcot and HS as well as to the boardwalk. - Check in was smooth and our room was available early (around noon) - Room was clean and spacious. (but beware, if you get a double bed room, the bed may be much smaller than expected.) - We loved the pools. They have a nice waterfall, waterslide, and open area. (Hot tubs didnt work when we were there though.) - The hotel store had plenty of quick food options. Prices were what you would expect at a hotel. But quite convenient. - You have access to the Boat to take you to Epcot, HS, Boardwalk. - A bit of a pro and con: Its huge! It has lots food options and rooms. Cons: - Resort fee was $45/nt - Self Parking was $36/nt - Adding those fees plus taxes added another $100 to the room each night. - Resort fee was a joke. Only thing we used was the internet. We were excited to try the Swan Paddleboats but for ALL 3 days we were they, they were not open! We didnt use the fitness classes or had time to watch the movie w smores on the beach. They say the value of the fitness class was $25 and movie $20 but really, it seems like you just put on the list of thing included to warrant the $45 resort fee. They say the total value of the included items is $105 but the only thing used was internet. - Even though they are a Marriott, your status means nothing. - We had a room facing the pools close to the door. However, note that there is NO stairs or elevator to get to your room (there is stairs BUT it only goes to the 2nd floor) We were on the 3rd. You literally have to walk all the way back into the hotel lobby and then walk all the way to your room.

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“Horribly noisy air conditioner”

What shines most at this hotel is the staff, especially housekeeping. They are extremely helpful, always smiling and saying hello and they do a fantastic job servicing the room. The rest of the staff were also very friendly and helpful. Great customer service. It’s a big hotel and was very crow… more

What shines most at this hotel is the staff, especially housekeeping. They are extremely helpful, always smiling and saying hello and they do a fantastic job servicing the room. The rest of the staff were also very friendly and helpful. Great customer service. It’s a big hotel and was very crowded due to the conference, so offering this high level of service is impressive. The hotel exterior and lobby are beautiful. The rooms are very clean and bed was very comfortable. The location can’t be beat. Walking distance to 2 parks and lots of restaurant options. The reason for only 3 stars is that the AC unit in the room is horrible. There’s a loud hum coming from the unit which doesn’t stop. The fan didn’t stop blowing even when I turned it off. I asked maintenance to look at it and they said it is normal and offered me earplugs. The hum vibrates through the wall and is maddening. The room temperature never went below 74, or at least that’s what the thermostat said, even though it was set to 70. After 4 nights of poor sleep I was happy to leave and don’t think I’ll be back.

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