Universal's Cabana Bay Beach Resort

“Great stay, would return”

We enjoyed staying here and would stay again but not in a standard room. A family of 4 (one adult, 2 teens and a 9 year old), it was just too small. By the end of the 2 weeks we'd absolutely had enough of tripping over each other! We loved the movies round the pool, the s'mores and the location to … more

We enjoyed staying here and would stay again but not in a standard room. A family of 4 (one adult, 2 teens and a 9 year old), it was just too small. By the end of the 2 weeks we'd absolutely had enough of tripping over each other! We loved the movies round the pool, the s'mores and the location to the waterpark. Food was good and great selection of it for my fussy 9 year old. Hotel was clean and buses ran frequently to Universal. We just got ubers to Disney when we needed.

less

“A+ Experience ”

An A+ experience from check-in to checkout. Everyone at Cabana Bay goes above and beyond to make guests happy. Had to make my reservation over the phone because we had some specific needs Everything was 100% taken care of. Kayla at mobile check-in was a dream. Housekeeping was impeccable. The ama… more

An A+ experience from check-in to checkout. Everyone at Cabana Bay goes above and beyond to make guests happy. Had to make my reservation over the phone because we had some specific needs Everything was 100% taken care of. Kayla at mobile check-in was a dream. Housekeeping was impeccable. The amazing gals at the Malt Shop remembered our order after our first visit. The folks at Bayliner went out of their way to help my 85 year old mother navigate the food options. The list of "Wonderfuls" goes on and on. I can't list them all. The Universal resorts never disappoint. Thanks CB for a great stay.

less

“A very enjoyable stay”

Great budget friendly family resort at Universal Orlando. The style was retro 1950’s and 60’s, yet they had most everything you’d expect in a modern resort. The room we got was a suite, but we didn’t get the exact one I thought we were going to get but it was sufficient. The suite had a living a… more

Great budget friendly family resort at Universal Orlando. The style was retro 1950’s and 60’s, yet they had most everything you’d expect in a modern resort. The room we got was a suite, but we didn’t get the exact one I thought we were going to get but it was sufficient. The suite had a living area with a pullout couch and chairs. It also had a kitchenette with a fridge, coffee maker, and microwave. The room was spotless and the beds were comfortable. I was thinking however that the inside and outside could use a good coat of paint. There were 2 huge heated pools, a kiddie water slide, and a lazy river, which we loved. Plenty of towels were available. The resort also had a bowling alley which you had to make a reservation for and pay to use it. The whole whole outside was made to look like a Caribbean resort in the 50’s. The main eatery was a huge dining area with lots of options that were reasonably priced for a resort. Customer service was excellent! There was also a shuttle bus to Universal every 10 minutes. It was also walking distance to Volcano Bay. These are all the pros. Cons: In the dining area, the soda dispensers kept malfunctioning. There were 8 in the massive dining area, and only four were working consistently. Also in the dining area, the staff was a bit slow at cleaning the tables. In our room there was a big paint chip on the wall, and a big crack in the basin of the bathroom sink. We also found the shower controls confusing. But overall I would give it 9 out 10 for an overall score! Thumbs up, way up!

less

“Average”

Spent two weeks at this hotel, the stay wasn’t terrible but it could have been better. The rooms are as pictured. Walls are thin so definitely hear those next door to you especially those who don’t know how to use their inside voice. The toilet didn’t flush properly, if my friend went before me I… more

Spent two weeks at this hotel, the stay wasn’t terrible but it could have been better. The rooms are as pictured. Walls are thin so definitely hear those next door to you especially those who don’t know how to use their inside voice. The toilet didn’t flush properly, if my friend went before me I couldn’t go for at least another hour before the system re-filled. The wardrobe door fell off one day with next to no force used. Thankfully a handy man was on our floor one night and after a brief chat he fixed it in a matter of minutes. Beds are comfortable and clean. House keeping was frequent and fresh towels were always available. The hotel staff were mostly very friendly except for those in the food hall. They were some of the rudest and grumpiest people I’ve ever came across. It put us off using it which wasn’t a great loss as the food options were nothing to write home about. We stopped in at one of the endless summer resorts and have decided next time we would stay there. Takes about the same amount of time from there to city walk as it did cabana bay. The hotel appears much fresher, cleaner and obviously newer. We stopped by the food court (breakfast time) and the breakfast options were leagues apart. Then you have the convenience of being on I-drive if the food court isn’t to your liking. Whereas, at cabana bay we would often just skip dinner due to exhaustion from parks and nowhere convenient to eat. There are a few pros to this hotel but cons outweigh it for me. I feel endless summer are better options or splash a bit more cash if able and stay at one of the premier resorts.

less