Sonesta Es Suites Orlando - International Drive

“Excellent location with fabulous staff”

After seeing some negative reviews wasn’t sure what to expect. We’ve never stayed in a Hotel in Florida in over 20 years we’ve been coming it’s always been a villa. Sonesta suites did not disappoint. The suite was clean and spacious and always supplied with clean towels and linen change once a wee… more

After seeing some negative reviews wasn’t sure what to expect. We’ve never stayed in a Hotel in Florida in over 20 years we’ve been coming it’s always been a villa. Sonesta suites did not disappoint. The suite was clean and spacious and always supplied with clean towels and linen change once a week. Any time we left our rubbish bag out we just let reception know and it was picked up. We asked for a kettle on way out for the day and it was there when we came back. Reception staff exceptionally helpful and friendly. Nothing is a problem for them and very knowledgeable. A nice we Starbucks cafe for morning breakfast. The pool is on small size but it was okay for us with plenty sun beds. The spa pool was lovely. The only little thing that annoyed us were a couple of days kids jumping in the pool and throwing balls while people were in the pool. That’s the only negative thing. Ideal for places to eat. I Trolly just outside and Lynx bus too. We used the free shuttle for Universal. Got an uber back as the bus back was too long to stay at park for us oldies. Would definitely stay here again.

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“Disney trip”

Recently visited august 2024 1st time staying at sonesta suites and I cant fault anything about it what made the holiday for us was the staff on reception they are outstanding nothing is too much and they make you feel very welcome and appreciated will help you with anything you need and they reall… more

Recently visited august 2024 1st time staying at sonesta suites and I cant fault anything about it what made the holiday for us was the staff on reception they are outstanding nothing is too much and they make you feel very welcome and appreciated will help you with anything you need and they really do need to be recognised for how great they are. 2nd the rooms are clean beds are very comfortable which is needed for a 2 week stay and walking them parks! swimming pool is open till 10pm and theres a laundrette and small shop which are both handy the hotel is surrounded by shops and restaurants and many bus stops if your not driving the free shuttles to the park will save you some money especially if heading to disney I would definitely stay here again and recommend it to others thanks sonesta for giving us a great family holiday we'll never forget

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“Would stay here again”

Got here in the middle of a storm had a lovely warm welcome from Roxy. The 2 bedroom suite we stayed in was clean and spacious with lovely comfy beds. Towels, shampoo, conditioner and body wash was all supplied. The kitchen had a coffee maker, big fridge freezer and a 2 ring job with cutlery and cr… more

Got here in the middle of a storm had a lovely warm welcome from Roxy. The 2 bedroom suite we stayed in was clean and spacious with lovely comfy beds. Towels, shampoo, conditioner and body wash was all supplied. The kitchen had a coffee maker, big fridge freezer and a 2 ring job with cutlery and crockery. Also has a sponge washing up liquid and dishwasher with a couple of tablets. Unfortunately one night the fire alarm went off, there was no clear direction from any staff or checks made that everyone was safe. Luckily it was a false alarm. We were also there in hurricane Milton again there was no communication from the hotel as to what to do or expect, which being from England and never experiencing a hurricane before was a bit scary. They have a laundry on site which is really useful and it's very close to all amenities.

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“The good, the bad, the ugly”

We stayed at the Sonesta suites for two weeks and found all of the staff very friendly and helpful. The suite was average size, brightly decorated and adequately equipped if you wanted to self cater (however be aware that they do not provide any cleaning products). The bed was a good size, comforta… more

We stayed at the Sonesta suites for two weeks and found all of the staff very friendly and helpful. The suite was average size, brightly decorated and adequately equipped if you wanted to self cater (however be aware that they do not provide any cleaning products). The bed was a good size, comfortable and had very soft pillows. There’s no specific wardrobes but hanging space is provided + hangers and a few drawers. Also had an ironing board and iron. The pool was small but the hot tub’s a good size and not too hot. We have stayed here multiple times but I have to say the standard is starting to drop. They used to have sun loungers around the pool and on the mezzanine level however this year (2024) they only had 19 loungers around the pool and the mezzanine level just had tables and chairs and two cabana style beds for a hotel that caters for a large number of guests. We found ourselves on a number of occasions not being able to sunbath on an afternoon as the beds were all taken. The suites are also perfectly positioned for access to lots of restaurants/bars. Now, unfortunately I hate to say it, but there are a few bad points. The first thing we think is important for you to be aware of is that the water temperate of the shower fluctuates between cool and scalding hot. We burned ourselves so many times, so please be careful, especially if you have children with you. The suite itself had an awful musty damp smell to it, which we know can happen if the AC is turned off, but ours was on all the time. The maid service was very minimal, they simply made the bed, emptied bins and gave clean towels every 3 days. The suite was supposed to have a ‘full service’ every 5 days but I’m not sure if this was ever done. The worst thing for us was the floor. It was so dirty that we had to resort to wearing socks/flip flops all the time. We’ve added a photo of a pair of socks after one day (but bear in mind we were out most of the day!!) Our experience this year was so disappointing we have chosen not to return due to the many issues we had. I will end by saying the desk staff were very friendly and also did everything in their power to make your stay more comfortable.

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