Parc Soleil by Hilton Grand Vacations Club

“Had a Blast!”

Very nice stay. We had a one bedroom with a pullout couch for our 10-year old. Room was newer, amenities were top notch and very clean premises. Lots to do from ice cream socials, to bingo at the pool, along with daily scheduled activities for all ages. Staff were very nice. We were able to check... more

Very nice stay. We had a one bedroom with a pullout couch for our 10-year old. Room was newer, amenities were top notch and very clean premises. Lots to do from ice cream socials, to bingo at the pool, along with daily scheduled activities for all ages. Staff were very nice. We were able to check-in early. The main pool had food/beverage service and a big slide. Had a great time, will return!

less

“Great hotel for a longer stay in Orlando”

We spent 8 nights in a three bedroom three bathroom suite. The room and hotel are very clean. The gym is clean and has a descent amount of weights and equipment. The pool is very nice with cabanas for rent at a reasonable price. The food at the pool bar was great and the market place had all the ... more

We spent 8 nights in a three bedroom three bathroom suite. The room and hotel are very clean. The gym is clean and has a descent amount of weights and equipment. The pool is very nice with cabanas for rent at a reasonable price. The food at the pool bar was great and the market place had all the essentials.

less

“Parc Soliel is lovely....”

We live in Orlando and are Hilton Owners. Out of the HGV properties in Orlando, this is my favorite. The location and facilities are great. I literally walked in to check on our room and was greeted by a gentleman before getting to the desk who was checking us in. It seemed he did not see our nam... more

We live in Orlando and are Hilton Owners. Out of the HGV properties in Orlando, this is my favorite. The location and facilities are great. I literally walked in to check on our room and was greeted by a gentleman before getting to the desk who was checking us in. It seemed he did not see our name, so we proceeded to the front desk. The gentleman at the desk was also pleasant. I was saddened that our room was not ready on time because we had brought our groceries and wanted to go directly to our room, but we had bell service to take our items. The first gentleman then returned, apologized for not finding my name, and said I needed to go to the VIP section. I told him no worries; it was not a big issue. We just wanted to check into our room. I proceeded to the VIP section and got some snacks. We then went back to the bell service and was greeted by Matt. He chatted with us about sports. Glad we had that experience because it made time waiting for our room go by. Around 5:20 pm, I went back to the lobby regarding our room. The desk receptionist went to the back to check on our room and when she returned, she informed me that the room was ready. We told Matt, our bell service representative, and he gladly said he would bring our items. We got to our room to check it out, and not too far behind, Matt was there. He was so helpful and awesome; just phenomenal. We loved our room and view! There was only one hiccup: there were people smoking in a nonsmoking area, and the smell was overpowering since it was 2 to 3 people in a family that was smoking. The smell was coming to the area where we posted up. I did not appreciate that. They were not owners, but whether they were owners or not, it was not a smoking area. I informed the front desk and security a couple of times, and it seemed nothing was handled. The family was smoking very often, so it was not like security or any staff was not able to see it, let alone not smell it. Hey, you want to smoke, but please do not do it where others are constantly coming in and out of that area or close to the pool area. I would say to improve this.

less

“Great Experience”

The hotel and facilities are beautiful. People are extremely friendly and helpful. Rooms are clean, beds are comfortable, bathrooms are huge and lovely. Pool is great! I highly recommend the water slide. My favorite part was the hot tubs, which are plentiful, perfect temp, and pristine. Only co... more

The hotel and facilities are beautiful. People are extremely friendly and helpful. Rooms are clean, beds are comfortable, bathrooms are huge and lovely. Pool is great! I highly recommend the water slide. My favorite part was the hot tubs, which are plentiful, perfect temp, and pristine. Only complaints: 1. I don’t know who decided to put the spout for the bathtub in the ceiling, but that was an awful choice. The water splashes everywhere when you run it, including onto the wall outlet. We had to cover it to fill the tub. Aside from that, the bathrooms were awesome with a separate water closet and a full standing shower in addition to a soaking tub. 2. The Starbucks isn’t really a Starbucks. The lady working the counter, while a lovely person, really didn’t know what she was doing. She also used an ungloved hand to steady the ice going into my cup, so I didn’t drink it. This seems more like a training issue than anything.

less