Orlando World Center Marriott

“Expansive hotel”

I stayed at the Marriott World Center for a business meeting. The hotel is massive and the different towers with different locations can be confusing. The location is good for proximity to Disney and other Orlando amenities. The room was dated but the bed was comfortable and the room had a nice vie… more

I stayed at the Marriott World Center for a business meeting. The hotel is massive and the different towers with different locations can be confusing. The location is good for proximity to Disney and other Orlando amenities. The room was dated but the bed was comfortable and the room had a nice view.

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“Orlando World Centre Marriott”

I stayed here recently on a business trip. The rooms were comfortable and clean and included coffee / tea and water which came in handy for early mornings. The resort is a fair size and great for walking around. The pool area had many vacant sun chairs to choose from. Conference facilities … more

I stayed here recently on a business trip. The rooms were comfortable and clean and included coffee / tea and water which came in handy for early mornings. The resort is a fair size and great for walking around. The pool area had many vacant sun chairs to choose from. Conference facilities were plentiful and accommodated both large and smaller groups. The staff were friendly and helpful.

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“Fair - but not great - Festive Fun in Florida”

Stayed 11 nights over Christmas and New Year with the family - wife, 3 kids aged 8, 12 and 14, and my mother. It’s an enormous hotel but actually quite easy to navigate. The pool is big and has enough space and loungers even when the hotel is at full occupancy as it was for most of our stay. The “w… more

Stayed 11 nights over Christmas and New Year with the family - wife, 3 kids aged 8, 12 and 14, and my mother. It’s an enormous hotel but actually quite easy to navigate. The pool is big and has enough space and loungers even when the hotel is at full occupancy as it was for most of our stay. The “water park” is decent - I put that in inverted commas as it’s three slides (with another three by the main pool) and a small lazy river so I found it a bit oversold but the kids enjoyed it. The shuttle buses to Disney are a bonus, though you do pay for them whether you like it or not through the high resort fee. Now the niggles - - The service is just plain poor. I asked three people the same basic question about the bus to Disney Springs and got three different answers. The staff are generally surprisingly unsmiling, with the exception of a couple of ladies at reception who brought up the average - Checkout was a nightmare experience. They charged us a daily parking charge even though we had no car. They added an extra person charge for a fictional guest over 18. “A new computer system” whatever that means. It took an age to resolve to the point we had to just leave for the airport before it was fixed. An apology would have been welcome - The hotel map and signs in the hotel indicate tennis courts but I only found out when I arrived that we needn’t have brought our rackets - The rooms were not dusted well, shabby balcony furniture and had paint flaking. See photo - The perks for a lifetime Platinum member are really poor compared to other family holidays I have had in Bonvoy hotels globally. No lounge (“because we have several restaurants”), only continental (not full buffet) breakfast for two people from our party of six across three rooms, nothing else to speak of - We had two nights when the people in the room opposite us made a huge amount of noise at 1am, shouting and banging doors. When I raised it to the guy on reception (who I won’t name) they refused to do anything about it other than we should call security if it happens. Raising it with the guests “may upset them” (well how about the existing upset guests?) Thankfully they checked out before us. An apology would have been a start, perhaps some small gesture to compensate for not being able to move us to a quieter room as the hotel was full - The water park and slides for some reason shut at 5pm. That means if you have a day out you don’t have the chance to enjoy it in the late afternoon / early evening. Which grates when they are charging you over $50/day resort fee. Would I return? Probably not. On balance it is not a bad hotel but I expected more.

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