Hilton Grand Vacations Club Las Palmeras Orlando

“Birthday Celebration and Weekend Staycation!”

Didn't regret our decision to stay here for a weekend staycation and to celebrate my birthday. Booked a 1BR unit for a 3N stay (Thurs to Sat). Room is just right, a bit smaller versus other 1BR HGV properties we've been to. But not something to complain about. It's clean and had the usual stuff on… more

Didn't regret our decision to stay here for a weekend staycation and to celebrate my birthday. Booked a 1BR unit for a 3N stay (Thurs to Sat). Room is just right, a bit smaller versus other 1BR HGV properties we've been to. But not something to complain about. It's clean and had the usual stuff one will need. Check-in was a breeze, as usual. Thanks to FD and Tata. It's a staycation and my birthday celebration and I had visitors that I had to accommodate. Not a problem! It's still a slow season and we're able to use a long table by the restaurant / pool (not pool side but very near). Everyone had a great time! Thanks to Jeff and F&B Team! Activity Center is great as well. We're able to use the facility. Great service! Shout out to FD Team, F&B Team and Valet Parking Team! Location will only get better once Universal Epic Universe opens in 2025... looks like we'll be back to this resort again.

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“Solid, but not as good as HGVC's SeaWorld, Tuscany, or Parc Soleil properties”

Pros: Typical HGVC levels of service and cleanliness; comfortable king-sized bed; short walk to Orange County Convention Center Cons: Rooms smaller than those in other Orlando area HGVC legacy properties; feels more like a hotel than a resort Despite being our home HGVC property, this was my firs… more

Pros: Typical HGVC levels of service and cleanliness; comfortable king-sized bed; short walk to Orange County Convention Center Cons: Rooms smaller than those in other Orlando area HGVC legacy properties; feels more like a hotel than a resort Despite being our home HGVC property, this was my first stay here- selected solely on its proximity to the Orange County Convention Center across the street. Not needing to wait for a shuttle or pay to park in its ridiculously packed parking lot was a huge advantage (though the property is a bit of a distance from Lake Buena Vista and the SeaWorld and Disney theme parks). That said, it seemed to be the only advantage to staying here instead of the other three with which we am familiar (SeaWorld, Tuscany Village, and Parc Soleil). My one bedroom suite was about half the size of those in the aforementioned properties and small to the point of feeling cramped for one person- there was no room in which to keep both bathroom doors open at the same time, nor was there space in the bedroom for a traditional dresser or a full-sized fridge in the kitchenette (it was much narrower, and inexplicably opened towards the front door to the suite). With a parking garage that required a walk to the lobby and three elevators that were sometimes slow to arrive, Las Palmeras felt more like a hotel than a resort. This was not much of an issue during my three night stay but if I were here for a week and wanted to feel like I was somewhere more "special", I would have walked away feeling disappointed. Speaking of, the HVAC in the suite felt borderline inadequate- only come morning would the temperature reach the 65 that I desired, despite it being cool outside. Maintenance told me this was normal, which was unfortunate- I am always able to easily get 65 degree temps in other HGVC properties even in the simmering heat of summer. I won't hesitate to return when needing to attend another event at the OCCC, but otherwise I'll stick with the SeaWorld, Tuscany, or Parc Soleil properties when in the Orlando area.

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“Love Hilton but will not stay at this one again”

I have never written a bad review of a Hilton brand hotel but here we go. Right off the bat, I was not recognized as a diamond member per usual and did not get the two free bottles of water that you would normally get, also, at other Vacation Clubs I've stayed at you get coupons for either 2 water… more

I have never written a bad review of a Hilton brand hotel but here we go. Right off the bat, I was not recognized as a diamond member per usual and did not get the two free bottles of water that you would normally get, also, at other Vacation Clubs I've stayed at you get coupons for either 2 waters or 2 coffees a day and that was not offered. There is only one washer and one dryer per floor for guest use which at other vacation clubs, you have your own washer and dryer in your room. There are only 2 ice machines in the entire hotel on floors 3 and 7, there are 12 floors. I booked a 2bdr suite and what I got was a one bedroom suite and a king room with an adjoining door which was right outside the elevator and the elevators make a very loud banging noise all day and night that could be heard in the room and kept us up at night. Parking was $22 a day which I think as a paying guest, parking should be included. All in all, the hotel was clean, the room was clean, the beds were comfortable and bathrooms were large and clean but I will not stay at this particular location again.

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