Hilton Grand Vacations Club Las Palmeras Orlando

“Birthday Celebration and Weekend Staycation!”

Didn't regret our decision to stay here for a weekend staycation and to celebrate my birthday. Booked a 1BR unit for a 3N stay (Thurs to Sat). Room is just right, a bit smaller versus other 1BR HGV properties we've been to. But not something to complain about. It's clean and had the usual stuff on… more

Didn't regret our decision to stay here for a weekend staycation and to celebrate my birthday. Booked a 1BR unit for a 3N stay (Thurs to Sat). Room is just right, a bit smaller versus other 1BR HGV properties we've been to. But not something to complain about. It's clean and had the usual stuff one will need. Check-in was a breeze, as usual. Thanks to FD and Tata. It's a staycation and my birthday celebration and I had visitors that I had to accommodate. Not a problem! It's still a slow season and we're able to use a long table by the restaurant / pool (not pool side but very near). Everyone had a great time! Thanks to Jeff and F&B Team! Activity Center is great as well. We're able to use the facility. Great service! Shout out to FD Team, F&B Team and Valet Parking Team! Location will only get better once Universal Epic Universe opens in 2025... looks like we'll be back to this resort again.

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“A Very pleasant stay”

I went in February 2023, location is decent, not too far from I drive and across the road from the orange county convention centre which is wonderful to look at especially at night. The building is very modern and up to date. Rooms The rooms are extremely spacious with all the comforts that anyo… more

I went in February 2023, location is decent, not too far from I drive and across the road from the orange county convention centre which is wonderful to look at especially at night. The building is very modern and up to date. Rooms The rooms are extremely spacious with all the comforts that anyone can ask for (being florida you will fall in love with the air con) Tv was a smart tv so can log into the normal streaming apps and has the normal cable style tv. The bed was extremely comfortable not too hard yet not too soft and my head sank into the pillows, this was perfect after a long flight. Kitchen is the perfect size with a fridge freezer, cooker, cutlery glasses cups plates etc etc, coffee making machine and complimentary coffee which you can ask for more if needed. Dining room table big enough for 6 people The bathroom/shower room made me feel like a king (if you have a lot of money you would probably not notice how nice it is as you would be used to it). On the ground floor there are Plenty of activities (e.g pool table and gym), it has a kids playground so they won’t get board. The pool is an adequate size with a nice temperature too it and a hot tub to the side though this obviously gets busy. Pleanty of seating around the outside of the pool with a few BBQs ready for use and a lovely fountain. In the lobby, very comfortable seating for when you are waiting for either someone checking in or a ride somewhere, some flavoured water available for free, this area is used for the superbowl which was an amazing time. There are a few computers in the lobby however most people would most likely have their own tech. The bar was expensive and the breakfast I had was like it came from a burger van at monsters of rock festival so would not recommend for the breakfast but they did make up for it on the dinner. Finally in terms of positive feedback the staff were fantastic and very welcoming I felt if I had any issues I could approach any one of them Without feeling uncomfortable. Cons The main issue I had was the cancellation of the bus to the airport or parks be it Disney or universal as they said it’s better to get an Uber, that is most likely good for a family however if you are a solo traveler and don’t want the expense of a car, the fact they have a big sign to show they can get you park tickets yet won’t provide the actual transport is well in your face to be honest so -1 for making me moan. All in all 4 stars and look forward to going back.

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“Love Hilton but will not stay at this one again”

I have never written a bad review of a Hilton brand hotel but here we go. Right off the bat, I was not recognized as a diamond member per usual and did not get the two free bottles of water that you would normally get, also, at other Vacation Clubs I've stayed at you get coupons for either 2 water… more

I have never written a bad review of a Hilton brand hotel but here we go. Right off the bat, I was not recognized as a diamond member per usual and did not get the two free bottles of water that you would normally get, also, at other Vacation Clubs I've stayed at you get coupons for either 2 waters or 2 coffees a day and that was not offered. There is only one washer and one dryer per floor for guest use which at other vacation clubs, you have your own washer and dryer in your room. There are only 2 ice machines in the entire hotel on floors 3 and 7, there are 12 floors. I booked a 2bdr suite and what I got was a one bedroom suite and a king room with an adjoining door which was right outside the elevator and the elevators make a very loud banging noise all day and night that could be heard in the room and kept us up at night. Parking was $22 a day which I think as a paying guest, parking should be included. All in all, the hotel was clean, the room was clean, the beds were comfortable and bathrooms were large and clean but I will not stay at this particular location again.

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