Hard Rock Hotel At Universal Orlando

“Worth it. Awesome location. Unlimited Express Pass included.”

Nice hotel. Not quite luxury, but very nice. Furnishings worn but clean. Staff professional. Fun, musical atmosphere and decor. Small arcade on-site. Large, outdoor heated pool (no indoor pool) with fun waterslide and lifeguards; also shallow with max depth of about 4.5 ft, I believe. Of the Signa… more

Nice hotel. Not quite luxury, but very nice. Furnishings worn but clean. Staff professional. Fun, musical atmosphere and decor. Small arcade on-site. Large, outdoor heated pool (no indoor pool) with fun waterslide and lifeguards; also shallow with max depth of about 4.5 ft, I believe. Of the Signature Collection hotels (which cost more) this is likely the best one due to its smaller size and location. Very close walking distance (or short complimentary water taxi ride to City Walk) to the gate of Universal Studios and City Walk. Being a Signature hotel, an unlimited Express Pass to the park is included for all registered guests without extra charge (this is the biggest selling point of the Signature hotels). Since we got out of the room late morning, it was nice to get text messages from the cleaning staff asking if/when they can come back to clean the room which worked out very well. This was appreciated. Self-parking available which can fill up in the afternoon. Restaurant by the pool with friendly staff and decent food and drinks. There was a DJ at the restaurant and the music can be a bit loud, but it was good music (it is the Hard Rock, after all). Overall, would definitely consider staying here again on a future trip to Universal.

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“Cool hotel in a great location.”

This is a fantastic hotel with such a cool vibe. We really enjoyed staying here as part of our trip to Universal. It is really well located, just a short walk to the parks and Citywalk. Our room was spacious with 2 queen beds, a seating area and plenty of storage. However check in is late at 4pm … more

This is a fantastic hotel with such a cool vibe. We really enjoyed staying here as part of our trip to Universal. It is really well located, just a short walk to the parks and Citywalk. Our room was spacious with 2 queen beds, a seating area and plenty of storage. However check in is late at 4pm and after travelling, having checked out of our previous hotel at 11am we were waiting around from lunchtime onwards. Something to consider when doing a split stay in Orlando. Our room was also not cleaned at all during our 4 night stay. We were out of the room from 9am until 4pm/5pm each day but the cleaners never made it to us in that time frame (we were the last room on the corridor on floor 6!). The pool area was a highlight with plenty of beds, great cocktails and a fun slide. We ate at the Beach club several times and food was very good albeit expensive.

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“Old - Clean it Up!”

Quick trip to Orlando with our 3 kids. Stayed 4 nights at the Hard Rock. Pros - Location - close to park - Fast Pass included which is essential to a decent day at the parks - Fun atmosphere with live DJs at the pool on certain days - Kids loved the water slide - Great staff from the fro… more

Quick trip to Orlando with our 3 kids. Stayed 4 nights at the Hard Rock. Pros - Location - close to park - Fast Pass included which is essential to a decent day at the parks - Fun atmosphere with live DJs at the pool on certain days - Kids loved the water slide - Great staff from the front desk to the pool, we had a great experience with the people working here - Onsite restaurants not bad, much better than anything you'd get in the park or at City Walk - Room was large and easily fit the 5 of us One con - OLD. It's a little disgraceful how bad our initial room was. Cloth furniture was stained with what looked like grease. Furniture including chairs and sofa couch were torn. Things in general are dented, dinged and scratched. The last straw was the stains on the sheets. They looked like rust or blood stains though I really don't know. The whole room felt gross, skeeved us out, especially my wife. To the staff's credit they changed our room and moved our luggage immediately but....come on. They're charging up to $1200 a night for these rooms, they should be clean and look a bit better than the roadside motel off 95 for $57/night. The new room was an exact replica of our original but very clean with new furniture. They probably should've provided an upgrade but gave use some drink tickets instead. Overall, it's a fun property with a great location IN DESPERATE NEED OF A RENOVATION!

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