Drury Inn & Suites Orlando

“Great hotel, excellent staff and handy location.”

We stayed for a week in October and had a fantastic time. The staff are genuinely amazing just like the reviews. Friendly and would bend over backwards to make sure you’re happy. Breakfast is included and is high quality, we only ate out once as we wanted an American diner experience. But at $80 f… more

We stayed for a week in October and had a fantastic time. The staff are genuinely amazing just like the reviews. Friendly and would bend over backwards to make sure you’re happy. Breakfast is included and is high quality, we only ate out once as we wanted an American diner experience. But at $80 for 4 of us, we saved a lot by eating in the hotel all other days. The kickback between 5.30 - 7 is a unique benefit and was very welcome. We had lunch in the parks every day, so only needed something small in the evening, the choice is limited but it’s good quality and being a buffet you could get as much as you want. The 3 free alcoholic drinks an added bonus. Because of this we chose to eat out only twice (chick-fil-a and yard house), but if your trying to do Orlando on a budget, the food offered here is a great help. Free Soda machine for kids which was open most of the time. The room was big, modern, clean and had 2 queen beds. We had a Fridge for drinks and snacks, and was cleaned every day and towels also changed daily. Our room didn’t have a safe. The Pool area is perfect for a quick dip after a busy day in the park, they have towels for you to use down there, which is useful. The Universal shuttle runs 3 times to park in the morning every hour (you have to book though), easy and quick into the park and 3 times back from 4pm. But we got Lyfts back to the hotel, as it was cheap & quick and we never really timed the shuttle back and didn’t want to wait ($7-$12). We found Lyft significantly cheaper than Uber during our visit. Lyft from hotel to airport was $30 + tip. Short Lyft to international drive and the eye, & restaurants. Well worth it. And Walmart is 1mile or so away, $6 or so in a Lyft. Worth a visit for sweets and treats, and they also have a cheap universal and Disney section for gifts but at low prices. Would 100% book here again if we come back to Orlando.

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“Highly recommended”

## Quick Summary A standout hotel option near Universal Orlando Resort that delivers exceptional value through generous amenities, newly renovated rooms, and outstanding customer service. ## Location - Convenient proximity to Universal Orlando Resort - Well-situated for theme park visitors ## Che… more

## Quick Summary A standout hotel option near Universal Orlando Resort that delivers exceptional value through generous amenities, newly renovated rooms, and outstanding customer service. ## Location - Convenient proximity to Universal Orlando Resort - Well-situated for theme park visitors ## Check-In Experience - Exceptional front desk service - Early check-in accommodation at 7:00 AM - Staff went above and beyond by waiving the $50 early check-in fee - Smooth and welcoming arrival process ## Room Details (521) - Two queen beds configuration - Recently remodeled interior - Modern furnishings and finishes - Clean and well-maintained - Fresh appearance suggesting recent updates ## Complimentary Amenities ### Breakfast - Full complimentary breakfast included - Quality morning dining option - Adds significant value to the stay ### Evening Reception - Complimentary evening reception - Additional value-added benefit - Enhances the overall guest experience ## Value Proposition - Excellent value for money - Multiple included amenities - No hidden fees - Guest-friendly policies - Competitive pricing for the area ## Overall Experience The Drury Inn & Suites near Universal Orlando Resort exceeds expectations in nearly every category. The combination of newly renovated rooms, complimentary amenities, and exceptional service makes this property stand out among Orlando hotels. The staff's willingness to accommodate early check-in without additional charges demonstrates their commitment to guest satisfaction. The included breakfast and evening reception add significant value, making this an excellent choice for both families and business travelers. The hotel's recent renovations are evident in Room 521, suggesting a property that takes pride in maintaining high standards. ## Recommendation Highly recommended for: - Theme park visitors - Families - Value-conscious travelers - Those seeking quality accommodations with excellent amenities This hotel provides an exceptional Orlando lodging experience that combines comfort, value, and service in a way that makes it easy to recommend without reservation. I've created a comprehensive review of your stay at the Drury Inn & Suites, highlighting the exceptional service you received with the early check-in, the quality of the renovated room, and the value-adding amenities like breakfast and evening reception.

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“Outstanding”

First things first. For customer service, this is hands down the best we have ever experienced. The staff go out of their way to ensure each and every guest is happy. We stayed here for 2 weeks. At the beginning of October. During our stay we experienced hurricane Milton. The hotel dealt with this… more

First things first. For customer service, this is hands down the best we have ever experienced. The staff go out of their way to ensure each and every guest is happy. We stayed here for 2 weeks. At the beginning of October. During our stay we experienced hurricane Milton. The hotel dealt with this professionally and made sure that everyone was safe and informed about what was going on. Many of the staff stayed the night, including the hotel General Manager Michael. From check in by Cesar and Andrew, we instantly felt welcomed and knew we made the right choice. Our room was immaculate, on the 5th floor with outstanding views of the orlando eye, and even epic universe. The breakfast is an excellent benefit to have, plenty to choose from and the fact it's all included saves you a fortune. Kickback at 5.30. Wow. 3 free drinks each and if you wanted to you could easily have dinner for free each night. We enjoyed going out for dinner, but we did indulge on the kickback food and it was excellent. Again the staff deserve recognition. Vivien, Jess and Andrea at the bar were always happy, pleasant and chatty. Tara was excellent and always had some chat for our daughter, she even went put of her way to ensure our daughters birthday was acknowledged by the hotel. The hotel assistant managers, Shawn, Rijav and Amber were consistently out mingling with guests, ensuring that everyone was catered for. As said, the customer service was flawless and they bend over backwards to accommodate you. We had one issue whilst there with the aircon in the room. This was due to the hurricane knocking out a controller and therefore absolutely not the fault of the hotel. Once again though they pulled it out the bag and fully resolved the issue. Another example of amazing customer service. Kyle, Samuel and Izzy on the front desk were always helpful and chatty. Really pleasant to talk to and nothing was too much trouble. You are all assets to the hotel and do an outstanding job. We enjoyed our chats with Adrian and Andrea at the bar. Always had storeis to tell and couldn't make u feel any more welcome. Michael, the GM was always helpful and very pleasant to talk to. He had his sleeves rolled up when Milton hit and was always visible. Certainly impressed us. The hotel pool is good, as is the hot tub, and we liked that part of the pool was under cover for those really hot days. Free parking is another massive benefit with more than enough spaces and the 7/11 right next door. Free shuttles to universal were always great too. If you don't get the shuttle use UBER. It's about $7 to universal instead of $35 to park your car. Always arrived within 10 minutes, so we found them really effective. Thank you all at Drury for an amazing holiday. We will most definetly be returning. Sorry if there are names we forgot to mention. I tried to note you all down when we were there.

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“Great stay at Drury Inn”

Wonderful place to stay. We have been in Florida many times & I would say this is one of the best stays ever. Breakfast was really good with more than enough to fill up before heading out for the day. The 'kick back' in the evenings was an added bonus if returning from parks etc tired & hungry..… more

Wonderful place to stay. We have been in Florida many times & I would say this is one of the best stays ever. Breakfast was really good with more than enough to fill up before heading out for the day. The 'kick back' in the evenings was an added bonus if returning from parks etc tired & hungry...plenty of food available. Hotel was spotless & all the staff we met were all very welcoming. Nothing was any trouble for them. Michael the manager should be proud of his staff. He himself always had time to talk to guests too & even saw him clearing tables etc. Would definitely recommend this hotel & should we return....this is where we will stay. 10/10

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