Description
Facilities: The hotel has 742 non-smoking rooms and 19 suites, which are located on 10 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excurs… more
Location: This hotel is situated directly opposite the entrance of Universal Orlando. An abundance of shops, restaurants, bars and entertainment venues are a few minutes' walk away. The hotel is well situated for the public transport network (150 m away). The city of Kissimmee lies about 20 km from the hotel. From the hotel, guests are able to make use of the free of charge shuttle bus service going to the SeaWorld, Universal Orlando, Wet n Wild and Aquatica.
Meals: The hotel includes a bar. The non-smoking restaurant provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available.
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- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Ice-cube maker
- Vending machines
- Postal service
- Cloakroom
- Play area
- Babysitting service
- Cot
- Heated pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Breakfast room service
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Jacuzzi
- Sauna
- Jacuzzi
- Entertainment
- Casino
- Pool table
- Games room
- Shops in hotel
- Bowling
- Dance hall
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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Very good
Based on 1957 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Orlando
Showing 5 featured reviews out of 1957 TripAdvisor reviews
B
Bun K
19/11/2024
“Definitely book here, worth your bucks!”
I’m not the person to write a review, but this needs management recognition. Our stay at the DoubleTree Orlando for our anniversary was truly exceptional. My partner and I work at a tourism company in California, and thanks to the amazing staff, our vacation was a success. Pamela, the best receptio… more
P
PinkyVMK
18/11/2024
“Great Location & Fantastic Customer Service”
Our stay was fantastic! The location was perfect- an easy, safe, 20 minute walk to Universal Studios really made this location ideal. A special shout out is in order for Kaina, the front desk agent who got us checked in and supplied us with the most delicious cookies! Kaina was very friendly, knowl… more
S
Sharon G
Boston, Massachusetts
18/11/2024
“A stressful experience was made much more pleasant by the generous support of these two ladies.”
The front desk staff is excellent! My son lost his iPad at another property and Clair and Linda were real troopers in helping to narrow down which property, find the correct phone number and secure the iPad. Clair was patient and empathetic. Linda was supportive and very helpful. A stressful experi… more
C
Christian M
14/11/2024
“My Trip To Universal”
I’m having an EXCELLENT stay here now. 10 out of 10. I have been several here before with the same type of experience. I was helped by a nice bellhop. Front desk Diamond incredibly nice and patient with everyone. Manager Keyla was extremely nice too. The conscience of the it being so close to the p… more
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RJQuest
07/11/2024
“Fantastic service !”
Amazing Customer Service was excellent! Starting with the front desk: Mario with customer service was great as well . Give him a raise please :) Breakfast was good. House keeping was great. The place was accessible. Shuttles to Unversal were good, they do get crowded later in the day. They could… more
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