Hampton Inn Turnersville Philadelphia Area

“Lukewarm Start, Hot Finish.”

After seeing some of the reviews, I wasn't expecting to be wowed. We were traveling with our dog and online the additional cost said $50. Upon arrival, I was given the Pet policy and it showed the cost as $75. When I questioned it, I was told to speak to a manager who wasn't there. The room was ... more

After seeing some of the reviews, I wasn't expecting to be wowed. We were traveling with our dog and online the additional cost said $50. Upon arrival, I was given the Pet policy and it showed the cost as $75. When I questioned it, I was told to speak to a manager who wasn't there. The room was large and comfortable but there was a delay getting hot water when showering. We contacted the front desk who said Maintenance would take care of it. The next day, the shower water was at best, lukewarm unless the water ran for ten minutes. The hotel was gracious enough to only charge for one of the two nights we were there and they evn waived the entire pet fee. So KUDOS to them. The hotel is located on a busy road with lots of food destinations within a mile. Our room was clean and comfortable and the breakfast was good and plentiful. Parking is free and the lot is large. So after a lukewarm start, our stay worked out better than expected thanks to the staff and management.

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“Clean and comfortable”

Let me start by saying hotel is under renovation so I’m taking this into consideration when I’m writing this. We were traveling with a dog and had asked for low floor close to exit. I was informed all dogs go on first floor. Upon check in our party was given rooms on fourth floor. Not good when t... more

Let me start by saying hotel is under renovation so I’m taking this into consideration when I’m writing this. We were traveling with a dog and had asked for low floor close to exit. I was informed all dogs go on first floor. Upon check in our party was given rooms on fourth floor. Not good when traveling with a dog. Floors 3 and 4 are remodeled. Floor 1 not. So the one room in our party was now on 4 in a beautifully remodeled room. We were switched to first floor which was better with dog. A very large room with a bed desk small TV across the room and a bench to sit on. They didn’t even leave a chair or sofa in there. Nothing but a bench and desk chair to sit on. Yet charged the same as any other room in hotel. Now the real reason for only 4 stars. Saturday continental breakfast was the absolutely worst breakfast we have ever had. Bagels were like rocks. My husband thought bread was already toasted it was so stale. No fruit, no yogurt nothing at all healthy to eat. Not really much unhealthy to eat either. Decided Sunday we would go out to breakfast. Stopped at breakfast for some OJ and totally different breakfast. Fruit yogurt muffins scrambled eggs sausage potatoes. What you would expect. I think I would probably stay here again because room was comfortable and clean. And remodeled room was very nicely done.

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“Average at best”

While I certainly have realistic expectations about a Hamptons Inn, felt a few things should be shared. The staff was great, personable and helpful. However, the room was a little run down. Lots of chips in the furniture and what not. But there were bigger issues: housekeeping never came to clean... more

While I certainly have realistic expectations about a Hamptons Inn, felt a few things should be shared. The staff was great, personable and helpful. However, the room was a little run down. Lots of chips in the furniture and what not. But there were bigger issues: housekeeping never came to clean the room/change towels. The wifi never worked and I was given a phone number to call about it- no one ever picked up and I tried multiple times. There was definitely a dead fly and hair around the shower upon my arriving. The room was interesting...there was no closet. All that said, the bed & pillows were comfortable, so I did sleep well.

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