Best Western Plus Goodman Inn & Suites

“Best Western Plus Goodman Inn & Suites - Happy Camper”

This is the best property for me when I'm traveling. The people are nice and professional. The property is also clean and offers excellent amenities.

“Front desk staff was extremely helpful an the breakfast attendant was extremely helpful the team was nice..”

My stay was good housekeeping job well done breakfast job well done.. Highly appreciated front desk staff. I will stay there again when I am in the city the pool was fun an laid back gym good work out

“A home away from home”

A very welcoming place. The staff is very polite and respectful. The breakfast times could be extended a little, When your on vacation who wants to get up at 5am to eat breakfast. But other than that our stay was excellent.

“Best Western PLUS???”

Check-in was very nice and the lobby looked very modern and updated; sadly the round couch in the middle of lobby is extremely worn and does not make the best first impression. There is a bar in lobby, but it didn't look like it was open at all. Walking by the breakfast room, we saw all the chairs … more

Check-in was very nice and the lobby looked very modern and updated; sadly the round couch in the middle of lobby is extremely worn and does not make the best first impression. There is a bar in lobby, but it didn't look like it was open at all. Walking by the breakfast room, we saw all the chairs upside down on the tables, which is usually a good sign that the floors are being cleaned after breakfast service (more on this later); looking into the pool area, we noticed that the hot tub was filled in and covered up; a real let-down after a long day in the car. The pool area also only had one high table and one high chair....no other seating available around the pool. Room 105 is a good sized room; it was overall too dark for us, but it was clean. The fridge was totally frozen over, which happened because the seal was hanging off the frame of the fridge and didn't seal. The cabinet the fridge and microwave were in was sicky and marred; microwave turn table didn't work. The lamps in the room were all 'rusted' (see picture); there were no outlets by the beds at all; one at the desk, one on the desk lamp and one by the sitting area. We had one hand towel, and two wash cloths and bath towels. One side of the bed was way too close to the A/C and not easy to get out of bed during the night; the blow dryer was broken (a flip type, which didn't stay open and blew warm and cold air, even though it was set to 'hot'). The A/C was great and the bed very comfortable and the hot water was on in an instant! Back to breakfast: in the morning (8.00am), the chairs were still upside down on the tables, except for those where guests had taken them down. Breakfast was not attended to very well until somebody complained and out of a sudden there were two ladies cleaning off tables and floors and restocking breakfast items; bacon, cheese omelets, gravy and biscuits were all good; no yoghurt; only grape and mixed fruit jelly; a fancy coffee maker... it was just a very different experience during breakfast. Overall, it was clean and comfortable, so, yes, we might stay again if the situation would arise (we stayed, because it was just about 10 minutes to Graceland, so very convenient!) Best Western PLUS...well, maybe not so much....

less