Hilton Shreveport

“Decent Stay, Accompanied By Amazing Views!”

The hotel was clean and the staff members were friendly. Check in was fast and simple,however the digital did not work during our entire stay. The parking garage is located across the street from the hotel and offers a connecting sky bridge for a safe commute to the hotel. Parking was very plentifu… more

The hotel was clean and the staff members were friendly. Check in was fast and simple,however the digital did not work during our entire stay. The parking garage is located across the street from the hotel and offers a connecting sky bridge for a safe commute to the hotel. Parking was very plentiful but not free. There was $12 (USD) charge for self parking and a $20 (USD) charge for valet. A incidental fee will also be charged during your stay and the parking cost will be deducted from that amount. The lobby was beautifully decorated and made the hotel seem more festive for the holidays. Our room was clean,offered a wonderful view of cities skyline, had a nice size tv, refrigerator (that would not get cold) but did not include a microwave. Honestly speaking, the bed in our room was not as comfortable as the beds at other Hilton locations that we’ve stayed. The HVAC unit in our room worked well but occasionally made whining/humming noises on our first night. This location offers a workout room that’s honestly pretty impressive and includes free weights,ellipticals, Peloton bikes amongst other things. Conveniently located next to the workout room is a beautiful rooftop pool. Although the pool area isn’t the largest, it is gorgeous. There is plenty of seating for sun bathing and beautiful mural on the outdoor wall. Continental breakfast at River and Rye was included for each day. Breakfast offered limited items but other things can be purchased at the restaurant or coffee shop. I will continue to explore other locations of rest throughout the city but would definitely stay here again. This location felt very safe and was conveniently located in the heart of downtown.

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“Nice hotel, ok location, only problem was with the hot water.”

The rooms are nice, the e pool and fitness areas are amazing. I stayed 3 nights. The first morning I had no hot water. I called the front desk and was told maintenance was on it. After 20 min I called again, this person knew nothing of the problem so had to go through the whole story again. I was t… more

The rooms are nice, the e pool and fitness areas are amazing. I stayed 3 nights. The first morning I had no hot water. I called the front desk and was told maintenance was on it. After 20 min I called again, this person knew nothing of the problem so had to go through the whole story again. I was told it would be fixed that day. The next morning, same story- no hot water. I called and was told they can’t fix it. They could change my room. Well I took another cold shower went to my work meetings and h then came back, packed up, and switched rooms again! That room took 25 minutes to get hot water the next morning. I will say that the staff at River and Rye are amazing! The best part of my visit was the food! Hats off to the chef and the great wait staff!

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