Description
Facilities: The hotel has a lift and features 89 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmos… more
Meals: There is a café on the premises. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Parking
- Parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Fan
- Fax / Photocopier
- Wake-up call
- Public bathroom
- Terraces
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Fireplace
- Vending machines
- Lazy river
- Seasonal outdoor pool
- Heated pool
- Private pool
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- Smoking areas
- Bars
- Bar
- Tea and coffee in common areas
- Restaurants
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Swimming pools
- Sunbeds
- Umbrellas
- Activities
- Golf course (within 3 km)
- Water park
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Excellent
Based on 770 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 770 TripAdvisor reviews
K
Kevin D
Covington, Virginia
10/12/2024
“Christmas in Sevierville ”
The staff was very friendly during check-in and check out. The full breakfast was good. The room was clean. The shower was in very good condition. The exercise room was small but adequate. We did not use the pool or hot tub but observed staff cleaning as we walked by.
J
jason f
Toronto, Canada
28/04/2024
“Family vacation at a wonderful hotel”
Beautiful hotel with wonderful staff we stayed April 21 to April 26th we visited from Toronto Canada . This place was clean we had a beautiful view of the mountains and river. Great home base to visit attractions :) Also to start your day off a great breakfast which a few items changed from day to … more
P
pongdidlydong
Draper
31/08/2024
“Things have changed....”
We havent been for several years and things have changed...the remodeled carpeting in the rooms and hallways is already showing signs of wear..the wonderful smells are no longer evident...white comforters! not a good color choice i dont think. This was the FIRST time we have ever been when there we… more
P
pause28
Vine Grove, Kentucky
12/07/2024
“Watch out for spiders! Price hikes”
We enjoy staying at willow river most of the time it’s our go to hotel of choice, but this last visit we noticed they have a huge spider problem, they honestly need to spray, the balcony was really bad, my mother in law had her own room 118 she stated she wanted to sit and enjoy the river view but … more
M
MartyBTraveler
Kentucky
28/06/2024
“Room Safe Use”
The hotel was attractive, clean, with friendly staff. Breakfast not as good as some but workable. Only negative which worked out involved my being charged automatically for use of a room safe which I did not use. I told this to front desk on check-out, and they credited me the small fee. I was told… more
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