Sonesta Suites Scottsdale Gainey Ranch

“Relaxing hotel with beautiful pool”

We really liked this hotel. Our room was a very nice one bedroom suite with a full kitchen, large shower, living room and two TVs. We pretty much came for the pool and landscaped grounds, as we were wanting a low key 2 nights after our busy Sedona weekend. This hotel did not disappoint. It is locat… more

We really liked this hotel. Our room was a very nice one bedroom suite with a full kitchen, large shower, living room and two TVs. We pretty much came for the pool and landscaped grounds, as we were wanting a low key 2 nights after our busy Sedona weekend. This hotel did not disappoint. It is located a few hundred feet from a mall that had at least 5 restaurants, a grocery store, coffee and clothing stores. We enjoyed the Village Tavern right next door. Walkable even in the 100 degree heat. There is a nightly happy hour from 5-6 w free beverages. The food was chips and dip and salsa and chips. Just enough to take care of the munchies before dining out. Old Town Scottsdale was about a 15 minute drive. Easy to get around. 25 minutes from the airport. Nice area to safely take a walk too. Pool is larger than your typical pool. Lots of chairs, sun, shade. Hot tub. Not too busy. Enough room for a good amount of people. Water was just a touch cooler than I would have liked but easily gotten used to. Great place overall

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“I I will be back!”

First off, the front desk was amazing, they made us feel welcome, we got early check in as well. We had a few issues with the 1st room, and they got us into an upgraded 2bdrm suite with patio. Loved it! Alot of space and full kitchen. The Happy hour was ok, the snacks were celery sticks, salsa, c… more

First off, the front desk was amazing, they made us feel welcome, we got early check in as well. We had a few issues with the 1st room, and they got us into an upgraded 2bdrm suite with patio. Loved it! Alot of space and full kitchen. The Happy hour was ok, the snacks were celery sticks, salsa, chips and either wine or beer for free. other drinks were 1/2 off. I DID like my drink tho. Overall, the location has a  tropical feel, the grounds are very pretty with alot of outdoor seating options. Fire pit, pool was kind of smallish, but it was nice. If you end up with one of the rooms wayyyyyy in the back, just know it's a HIKE back to the front. Check in will add a $75 incidental fee, and parking is free but limited spaces. LOVED the cute little welcome bears on all the bed! The free breakfast was EVERYTHING! Pancakes, Bacon, muffins, eggs. If you want a paid breakfast, it's like $5.95. But no need to pay that, the free one was one of the best Ive had. Definitely, will stay here again. Cudos to making this a great staycation, didn't want to leave. First off, the front desk was amazing, they made us feel welcome, we got early check in as well. We had a few issues with the 1st room, and they got us into an upgraded 2bdrm suite with patio. Loved it! Alot of space and full kitchen. The Happy hour was ok, the snacks were celery sticks, salsa, chips and either wine or beer for free. other drinks were 1/2 off. I DID like my drink tho. Overall, the location has a  tropical feel, the grounds are very pretty with alot of outdoor seating options. Fire pit, pool was kind of smallish, but it was nice. If you end up with one of the rooms wayyyyyy in the back, just know it's a HIKE back to the front. Check in will add a $75 incidental fee, and parking is free but limited spaces. LOVED the cute little welcome bears on all the bed! The free breakfast was EVERYTHING! Pancakes, Bacon, muffins, eggs. If you want a paid breakfast, it's like $5.95. But no need to pay that, the free one was one of the best Ive had. Definitely, will stay here again. Cudos to making this a great staycation, didn't want to leave.

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“Warning! Hiden Resort Fee. "Facility Fee" + Tax = $34.21 per day”

This is a nice enough hotel in the Scottsdale area. Clean. Pleasant. However, upon checkout, you may feel burned. Forced into paying an unexpected additional Resort Fee, which they refer to as a "Facility Fee." ($34.21 per day) The hotel knowingly allows third party booking sites, such as Expedia,… more

This is a nice enough hotel in the Scottsdale area. Clean. Pleasant. However, upon checkout, you may feel burned. Forced into paying an unexpected additional Resort Fee, which they refer to as a "Facility Fee." ($34.21 per day) The hotel knowingly allows third party booking sites, such as Expedia, Priceline, and Super, to imply all costs are paid upfront. (Even choosing to book lower priced rooms with no breakfast included.) Legal, probably. Shady, absolutely!

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“Sort of Like Guinness-But Worst of the Worst”

The breakfast was excellent and the room was large but it didn't make up for the designer toilet which forces the sitter to squat down to reach it only about 10-12 inches off the floor, and the very old and worn mattress with accompanying lead- like pillows. Funny that after mentioning the uncomfo… more

The breakfast was excellent and the room was large but it didn't make up for the designer toilet which forces the sitter to squat down to reach it only about 10-12 inches off the floor, and the very old and worn mattress with accompanying lead- like pillows. Funny that after mentioning the uncomfortable mattress to the guest representative as I was checking out she told me that the hotel is bringing in all new ones very soon. Guess they can't do much though about those expensive one piece designer toilets that are appropriate for 6 year olds and totally inappropriate to anyone over 50. So the worst of the worst in a couple of ways. Too bad because the location is pretty good and the guest representatives were pleasant too.

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