Description
Facilities: The hotel welcomes guests in a 6-storey building with a lift and 188 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilit… more
Location: The hotel invites guests to discover warm hospitality, deluxe lodging and impeccable service at the most accommodating of hotels in Chicago and Schaumburg. The hotel provides immediate access to major corporations including Zurich, Motorola and IBM. Guests will also enjoy an abundance of Chicago area attractions including sports venues, convention facilities, shopping and entertainment. The residence is located within the Schaumburg business district on National Parkway, 25 minutes from O'Hare International Airport and 50 km from downtown Chicago.
Meals: Dining facilities include a restaurant (with high chairs), a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Restaurants
- À la carte restaurant
- Facilities for events and banquets
- Restaurant with high chairs
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Shops
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Entertainment
- Casino
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Bowling
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Tennis court
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
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Very good
Based on 903 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Schaumburg - Il
Showing 1 featured reviews out of 903 TripAdvisor reviews
A
Andy M
10/02/2025
“Dire need of an update and towel hooks!”
This property is in need of an update. The bathroom is very dated and have old step-in tubs. We were here for my wife's surgery follow up and needed a zero entry shower. After checking in, we requested a handicap room to get the zero entry shower. The clerk had to try twice as the first room di… more
This property is in need of an update. The bathroom is very dated and have old step-in tubs. We were here for my wife's surgery follow up and needed a zero entry shower. After checking in, we requested a handicap room to get the zero entry shower. The clerk had to try twice as the first room did not have the zero entry shower. The bathroom is large but lacks any counter space. The only sink is a wall-mounted what seemed to be a public restroom sink. There was no counter space at all. Whether it is local codes or what, but there was plenty of room for at least a makeup counter near the commode. But, most amazing, is that there were no towel hooks at all in the bathroom. None. Nadda. ZERO! We had to resort to hanging toiletry bags on the artwork and used towels on shower faucets. We asked the front desk for a shower chair and was told that they would request from housekeeping. We had to request again in the morning and it took 45 minutes for it to arrive. The restaurant and bar was closed on weekends. We arrived on Super Bowl Sunday and want to unwind watching the game. The staff was adequate but not outgoing or went above or beyond expected. As diamond member, I was very disappointed in this DoubleTree as I expected much more.
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