Holiday Inn Saratoga Springs, An Ihg Hotel

“Wonderful Stay 4 Nights”

Very clean and dog friendly hotel with restaurant and bar on location. EV chargepoint across the street. Staff are professional and friendly. We stayed in a king suite on the 4th floor which had jacuzzi bathtub and separate full shower. A.C. was great. Restaurant and Bar hours were exceptionally… more

Very clean and dog friendly hotel with restaurant and bar on location. EV chargepoint across the street. Staff are professional and friendly. We stayed in a king suite on the 4th floor which had jacuzzi bathtub and separate full shower. A.C. was great. Restaurant and Bar hours were exceptionally good.

less

“meh...”

it can be perfectly adequate for a short visit. but it is generally underwhelming: cookie cutter corporate rooms with little room for maneuver or storage, bare bones amenities, etc. the main plus is location right on the main street and its shopping and eating places & literally steps down to love… more

it can be perfectly adequate for a short visit. but it is generally underwhelming: cookie cutter corporate rooms with little room for maneuver or storage, bare bones amenities, etc. the main plus is location right on the main street and its shopping and eating places & literally steps down to lovely congress park.

less

“Nice hotel, the rooms...mehhhhhhhhh”

I stayed at the Holiday Inn Saratoga Springs for a conference and will admit that the hotel itself is very nice and pretty updated...until you get to the rooms. Not sure they have seen an update since the late 1990s or early 2000s? My blow dryer wouldn't even stay in the bathroom's electric outlet … more

I stayed at the Holiday Inn Saratoga Springs for a conference and will admit that the hotel itself is very nice and pretty updated...until you get to the rooms. Not sure they have seen an update since the late 1990s or early 2000s? My blow dryer wouldn't even stay in the bathroom's electric outlet they were so old. And the toilet was ancient, with bowl stains and a super slow flush. There's too much competition out there for this to be the case. Location is ok, at the beginning of town before Congress Park so out of the highly trafficked area but very accessible. I had a conference rate so it was super affordable, and the meeting rooms were quite nice. The back parking lot butts right up to Congress Park, a major plus. I like a nice hotel room, what can I say? The rest of the facilities were really fine.

less

“Fine pet-friendly hotel, but choose rate carefully”

I have to distinguish between the quality of the stay and pet policy on the one hadn't, which are great, and the marketing & billing, which have had me fuming all morning. On the plus side, we needed a stopover hotel for a one-night stay that would let us bring our puppy. This hotel has a pet fe… more

I have to distinguish between the quality of the stay and pet policy on the one hadn't, which are great, and the marketing & billing, which have had me fuming all morning. On the plus side, we needed a stopover hotel for a one-night stay that would let us bring our puppy. This hotel has a pet fee, but no weight/service-only restrictions. Like every Holiday Inn I've stayed in, it's clean, solid furnishings, easily accessible and more than adequate. We had a king bed, and there was. plenty of room for the dog to splay out and sleep. Also conveniently located near the back door which lets out near a park area to walk the pupper. All of the dog families are in this wing of the hotel. Finally, there are lots of great dog-friendly restaurants about 2 blocks away on the other side of the park. OK, now for the grumpy old man rant: I used the app to book the stay. The app showed a $35/night pet fee. Fine. That's way better than the $75/night fee for the comparable offerings from other hotel groups in the area. The options were $161 for a king room, $180 for a king room with breakfast, and $189 for a "Pet getaway." The "pet getaway" advertises a water bowl, pet treats and waste bags provided at check in". Here's what they don't tell you: the $35 Pet fee is not included in the "pet getaway" rate. So instead of paying (161+35=$196) for the room, you're paying (189+35=$224) $28 more for the exact same room. And no, we didn't get a dog bowl, or a treat, or waste bags at check in; the kid at the front desk didn't know anything about that. Nor did he tell us that the pet fee was not included in the "pet getaway" rate. That was a surprise when the bill showed up in the morning. Maybe this is my own fault for failing to inquire at the time of check-in about the billing details of the "pet getaway" package. And I'm grateful that there are good hotels like this one that cater to pet owners. Moreover, that IHG doesn't charge the more exorbitant pet fees that others do. But instead of leaving Saratoga springs feeling like we got a great nights sleep and a simple stay, I can't help but feel miffed that I got slightly burned by a deceptive scam designed to chisel just a little more money out of the consumer. So in conclusion, it's a great hotel. I would still stay here. But next time, I'm choosing the base room and ignoring any cutesy offers about how pet-friendly they are.

less