The Pierside

“Great stay. Ideal location. Friendly staff.”

We recently stayed at The Pierside for three days and two nights. This hotel exceeded my expectations, as it is located less than a 10-minute walk from the Santa Monica Pier and offers a variety of food options nearby, from fast food chains like McDonald's and Subway to restaurants like RedO and ... more

We recently stayed at The Pierside for three days and two nights. This hotel exceeded my expectations, as it is located less than a 10-minute walk from the Santa Monica Pier and offers a variety of food options nearby, from fast food chains like McDonald's and Subway to restaurants like RedO and Whaler. There is also a restaurant located right by the lobby. Upon arrival, our room was clean, but the bathroom was a bit small. It was manageable, but you cannot use the sink while someone is using the toilet due to the limited space. However, this wasn't a huge issue. At first, we were concerned about a loud drilling noise coming from the next room. We thought that maybe it’s from the bathroom pipes. It only lasted a few minutes, and we didn't hear it again during our stay. The staff at The Pierside were all very friendly and accommodating, with the exception of one lady who worked at the reception area during breakfast time. She didn't seem to smile much, but this didn't affect our overall experience. We dined at the Surfing Fox restaurant for dinner and breakfast twice. Our server, Sam, was fantastic and made us feel welcome. I don't recall the name of the lady who served breakfast, but she was also very pleasant. Overall, it was a great stay, but I do have two complaints. Firstly, the overnight parking fee of $65 is quite pricey. However, I appreciate the staff's honesty when they offered us the option to park somewhere else for a lower price. We ended up using a parking garage across the street, connected to a mall, which was an easy walk to the hotel and offered cheaper parking. Secondly, the stairs leading to the pool were hazardous. My son almost had an accident going down the stairs as he couldn't see the first step coming out of the door. To prevent such accidents from happening, I suggest painting the first step a different color or adding a "warning" sign/paint on the floor. Overall, we had a great experience at The Pierside. The location was convenient, the room was clean, the staff were friendly, and the service was excellent. We would definitely stay here again!

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“Remodeled Santa Monica Hotel steps away from the Iconic Santa Monica Pier.”

We wanted to stay in Santa Monica for one night to meet up with friends and see the area...3rd Street Promenade. We chose The Pierside one bc they recently remodeled, two they were near the 3rd St. Promenade and 3 the price of the room was a deal compared to other full service hotels in Santa M... more

We wanted to stay in Santa Monica for one night to meet up with friends and see the area...3rd Street Promenade. We chose The Pierside one bc they recently remodeled, two they were near the 3rd St. Promenade and 3 the price of the room was a deal compared to other full service hotels in Santa Monica. We stayed in The Parkside Suite (Park view side). The room was very nice. Had everything we would need and very spacious. The shower was massive. The room has a mini fridge, water container (metal) and coffee (k cups). There is also an in room safe and plush bathrobes that were very cozy. There is a couch (long lounger) type. The wall of windows had sheers and blackout curtains. All soaps were in pump containers on the wall inside the shower and there is also a hair dryer. The park side does face the park, but also the very busy road next to it. We were on the 2nd floor closest to the road and we did not find the road noise excessive or bothersome. The hotel has a restaurant pool and fitness center. It was a bit chilly so didn't use the pool although it looked very boutique and nice. The restaurant (The Surfing Fox) is quite good. Drinks and food and good and there is an outside area to sit and enjoy them as well. The location is right across from the famous Santa Monica Pier and there is a McDonald's right across the street as well as a mall and many other bars, restaurants, stores a couple blocks away. Great location! The area felt safe in the day, but unfortunately the entire Santa Monica area is filled with homeless so at night we didn't feel very safe. That is why I gave this review a 4 star rating. The staff is friendly, but we wanted to get in the room earlier than the check in time so we had to pay an extra $25 even though the room was ready. Another reason for the 4 star. All in all I would stay again if ever in the area.

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“Great stay!”

This was a really wonderful hotel. We enjoyed every aspect from the friendly reception staff to the great bar/restaurant and comfortable and clean rooms. Great location right near the beach, pier and lots of people watching nearby. Pool was great, clean and heated and you could take your own foo... more

This was a really wonderful hotel. We enjoyed every aspect from the friendly reception staff to the great bar/restaurant and comfortable and clean rooms. Great location right near the beach, pier and lots of people watching nearby. Pool was great, clean and heated and you could take your own food and drinks which made for the perfect afternoon after a morning sightseeing. One issue is the expensive car parking $65 per day is hefty. This is more than the Beverley Hills Hotel and really not great. We used the multi story lot across the road which was $20 and overnight which was much more efficient and a 30 second walk away.

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