Description
Facilities: The hotel welcomes guests in a 9-storey building with a lift and 239 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on … more
Hotel highlighted for…
Dining facilities include a dining room, a café and a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A bed and breakfast package can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Pool
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Public bathroom
- Dry cleaning service
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Computer room
- Board games
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- TV lounge
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Video games
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Good to know
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Very good
Based on 1379 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1379 TripAdvisor reviews
T
Thi E
21/10/2024
“At the Bar”
This is my first time at Hyatt in San Jose. Armando is very friendly. The service is excellent. Awesome service experience. I will definitely book Hyatt from now on… I have signed up the membership… Thank you for your great service Armando!!
G
Ge S
20/10/2024
“Wonderful Hospitality Service”
Armando was amazing at the bar. He was very quick with service. Very welcoming. I felt like I belonged. He made me feel very welcoming. Took good care of us, as it was busy. Acknowledge he was busy and kept in contact with us. Great drink mixer. Very attentive.
2
250mervel
12/10/2024
“Great place in downtown San Jose.”
The service at check in and throughout was phenomenal. Armando especially was attentive, empathetic, and a measurement for what hospitality should be. Everything was clean and spacious throughout. I highly recommend this place for families, or even traveling solo.
P
Paul C
12/10/2024
“Top Notch”
Top notch service from the time we walked in the door until the last minute we were in the building. Nick went above and beyond to make sure we were well taken care of. I highly recommend staying here at the Hyatt Place and ask for Nick. He knows how his guests like to be treated. 10 stars at the l… more
J
James D
12/10/2024
“Nick does amazing work!”
Nick is the best front desk/concierge person of all the Hyatts I visit. He makes me feel like royalty and also helps to develop the people around him. Armando has become exceptional at his guest interactions and awareness due to Nick's leadership. Hyatt Downtown SJ is my hotel of choice because of … more