Holiday Inn San Diego-Bayside, An Ihg Hotel

“SATISFACTORY CLEANERS SERVICE AND POOR BUILDING CLEANING STATUS”

THE HOTEL FRONT DESK WAS EXCELLENT UPON ARRIVAL.THE RESTAURANT AND FOOD SERVICE VERY PROFESSIONAL BOTH AT BREAKFAST AND AT DINNER.WE WERE AT ROOM WITH FAULTY DOOR LOCK MECHANISM AND SO WAS ONE LADY AT OUR SAME SECTION BUT IT WAS REPAIRED.ROOM HAD A MOLD/FUNGUS SMELL STRONG/THE FLOOR NEEDS RENEWAL.W… more

THE HOTEL FRONT DESK WAS EXCELLENT UPON ARRIVAL.THE RESTAURANT AND FOOD SERVICE VERY PROFESSIONAL BOTH AT BREAKFAST AND AT DINNER.WE WERE AT ROOM WITH FAULTY DOOR LOCK MECHANISM AND SO WAS ONE LADY AT OUR SAME SECTION BUT IT WAS REPAIRED.ROOM HAD A MOLD/FUNGUS SMELL STRONG/THE FLOOR NEEDS RENEWAL.WE WERE PARKING OUR RENTAL VEHICLE JUST FRONT OF OUR ROOM AND WE LEFT IT SEVERAL HRS THE THIRD DAY AND EITHER OEVERNIGHT OR DURING CLEANING PROCESS SOME ONE WAS USING A GARDEN BLOWER OR WHATEVER AND LEFT OUR CAR FUL OF DIRT AND EVEN SOME MINOR SCRATCHES SO FOR THE SAFETY OF THE CAR I PARKED THE CAR VERY CLOSE TO FRONT DESK AREA AFTER CLEANING IT.WE HAD TO GO TO THE FRONT DESK BECAUSE CLEANERS DIDI NOT LEAVE TOWELS AND IT HAPPENED 2X'S.WE HAVE BEEN CUSTOMERS FOR SEVERAL YEARS AND I THINK THE AREA WHERE WSTAYED AT NEEDS A GOOD RENOVATION.

less

“Expensive for how basic it is, did the job.”

Stayed for 11 days on a business trip that I extended for a holiday. Only picked here because they had a special rate for the conference I was attending at the university, which still turned out to be pricey. Rate did not extend to a few days before or after the conference, which I find odd when pe… more

Stayed for 11 days on a business trip that I extended for a holiday. Only picked here because they had a special rate for the conference I was attending at the university, which still turned out to be pricey. Rate did not extend to a few days before or after the conference, which I find odd when people might be travelling halfway across the world to visit- which I did. A very weird choice by the conference organisers - its basically a 15-20min Uber from the hotel to anywhere, and there's not much worth visiting in walking distance other than Jimmy's Tavern across the road - excellent restaurant! Hotel was very expensive for what it is - dated, tired looking. I was in room 113, I paid nearly £1000 ($1250) for 4 nights as "holiday" extension on my trip (work paid the other days) - definitely not worth it. Plus all the Ubering to get anywhere made it very pricey. That said, I had a double double-bed room, spacious and meant I could keep my luggage at waist height, and a walk in shower with a toilet that was well spaced so could accommodate my accessibility needs, without needing an "accessible" room, which i appreciated. I kept the "do not disturb" sign on the door every day, bar 1, hoping for a nice clean and turn down around day 6, which didn't happen despite me asking - someone came and made the bed, that was it. Disappointed with that. Toilet paper was cheap and nasty. Room was reasonably clean when I arrived - the carpet is filthy so had to keep shoes on at all times. Free WiFi was fine for what I needed it for. Surprisingly the hotel bar was really good - I got nachos there night 1, really impressed. I went back twice for drinks but the staff never tried to build a rapport so I didn't bother after that. I was going to try again later in the trip but other dinner options presented themselves so I didn't get back for food. I'm sad I missed that. Overall I did enjoy my trip - the hotel didn't add much to it other than being convenient to my accessibility requirements. Would have been nice to have been wow-d, given the cost. Maybe the new bits are good, the run down bits "round the back" are very average. That said, staff were very obliging helping me with my suitcases to and from my room, and pick up/drop off at the airport via the free hotel shuttle was smooth and easy to book.

less