Holiday Inn Express San Diego Downtown, An Ihg Hotel

“Solid and budget friendly but a few snags”

This hotel was a good choice for many reasons, but also has some drawbacks. My family and I stayed for 6 nights in March. We secured two rooms. My room (shared with my daughter) was on the top floor (as requested) but my sons' room was on the mezzanine level 1, which wasn't ideal. Their room ... more

This hotel was a good choice for many reasons, but also has some drawbacks. My family and I stayed for 6 nights in March. We secured two rooms. My room (shared with my daughter) was on the top floor (as requested) but my sons' room was on the mezzanine level 1, which wasn't ideal. Their room was a generous size, but they couldn't open a window. They opened the curtains upon arrival, and right outside was a homeless person smoking. Hence they had to keep the windows closed the whole time and couldn't have fresh air. I'm not sure why they weren't on the top floor as rooms on either side of me were empty; however they said it wasn't worth the trouble to argue at the front desk and they accepted it. My room was on the smaller size; it was very clean. The pillows were the best - I'd like to know where to order some! However my bed sloped to one side - it was quite obvious but I managed and did sleep quite well. The most bothersome thing was the bathroom lighting. The automatic light would come on at all hours at the slightest vibration - but it would turn off during a shower, plunging the room into darkness. This is dangerous in itself, especially with the heavy glass sliding doors. Preparing to step of the tub and opening the shower door would trigger the light back on. Despite this, we dealt with it and advised the front desk upon check-out. Housekeeping is every 2nd day which is nice. The breakfast was top form prepped and maintained by some of the hardest working people who take pride in working there. The ice water in the hotel lobby was appreciated as was the hot water for tea, plus coffee. The hotel is on a steep corner. Be aware if you have mobility issues. It's a solid 30 minute walk to the Seaport Village area. Taxis can over-charge; we paid $20 (including tip) for 4 to go to Balboa Park. Uber was about $10. I suggest Uber for the airport too - we paid $40 for a shuttle for a ride to the hotel upon arrival; an Uber on the return was $25; the driver had a mini-van and could accommodate all of us plus luggage. I would certainly stay here again. Thank you, Holiday Inn Express Downtown San Diego, for helping us enjoy our first trip to your beautiful city.

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“Better Stay Than Expecting”

Typically not a huge Holiday Inn Express fan, but I really enjoyed my stay. Angel at the front desk was super helpful and awesome. Our room was clean, the beds comfortable for the hotel category. They stored out luggage for us after we checked out of our room, since we had a later flight, which w... more

Typically not a huge Holiday Inn Express fan, but I really enjoyed my stay. Angel at the front desk was super helpful and awesome. Our room was clean, the beds comfortable for the hotel category. They stored out luggage for us after we checked out of our room, since we had a later flight, which was super awesome. Hotel breakfasts are never impressive, this property was pretty good as far as breakfasts go. Elevators can be a bit slow at times. I would definitely stay at this location again. The property seems pretty good for families too.

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