Riverwalk Plaza Hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Riverwalk Plaza Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of USD 375 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A refundable incidental deposit of $50 per night, per room, up to $250 per room, will be collected upon check-in. The incidental deposit will be refunded between 3-5 business days after check-out. Pre-authorization, in the amount of 1st night room and tax, is ran 3 days prior to date of arrival. Pre-authorization of the remainder of the total room, tax, and incidentals is ran 24 hours prior to date of arrival. If pre-authorization is declined, guest will be contacted by whichever contact information the hotel has, and if a valid credit card is not given or the hotel is unable to contact the guest, the reservation will be cancelled. Pre-authorization acts as a pending charge on a credit card, but as a debit on a debit card. It typically takes 3–5 business days for incidental charge to be released back to the card.