Description
Facilities: The hotel has 11 lifts and features 630 rooms and 28 suites. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchai… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Ice maker
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Poolside huts
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Bars
- Bar
- Coffee shop
- Snack bar
- Restaurants
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
This property has additional information that you can
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Excellent
Based on 5251 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of San Antonio - Texas
Showing 4 featured reviews out of 5251 TripAdvisor reviews
V
VT110878
20/03/2025
“Nice stay!”
Nice, modern hotel with nice views. Great location. Good food and bar menu. Love that they have craft beer on tap. Excellent, responsive service! The bathroom shower head didn't work, so had to use the handheld one, but that was really the only issue.
H
h m
17/03/2025
“Excellent experience.”
All of the service and staff people were excellent - very helpful and always friendly. The facilities are also excellent - very clean and updated. Well worth the trip. The outside/riverwalk area with music is also first rate - the band are very good.
C
Curious19979583702
18/03/2025
“Noise from next room”
Room is good, just noise from next room is annoying at 4AM, because there is a connecting door. Noise from lobby is never heard even there is a pub. We really like the room just need a good neighbor next time. Location is great, there are many Tex-mex restaurant around. Walking to historic spots ar… more
Room is good, just noise from next room is annoying at 4AM, because there is a connecting door. Noise from lobby is never heard even there is a pub. We really like the room just need a good neighbor next time. Location is great, there are many Tex-mex restaurant around. Walking to historic spots are close
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J
John M
Georgetown, Texas
06/03/2025
“Nice place, but too many negatives.”
The facility and staff were very nice and helpful. The valet parking service was excellent, but I disagree that it was a fair value at $60 per night. In addition, there were too many negatives for us to stay here again. The "River View" room that cost us a higher rate was a poor value. I expected a… more
The facility and staff were very nice and helpful. The valet parking service was excellent, but I disagree that it was a fair value at $60 per night. In addition, there were too many negatives for us to stay here again. The "River View" room that cost us a higher rate was a poor value. I expected a view of the main Riverwalk area where all the restaurants and people were. What we got was an unattractive offshoot canal that provided no extra value. I felt mislead. We expected, as the website promised, that for the $25 daily Destination Fee we would receive 2 welcome beverages and 2 bottles of water at check in. Those were not offered or even mentioned by the check-in staff. In addition, in the lobby my wife had to pay $3.50 for a cup of coffee from a standard coffee dispenser. That was really insulting. It wasn't prepared by anyone. She was just given a cup and was told to fill it herself. Self-serve coffee should be complimentary, sirs. If I pay for a coffee, it better be custom prepared to my specifications by a barista and served to me with a "thank you." Finally, there were no drawers in the room for storing our clothes. For $260 a night, before all the extra fees, I expected more. I have stayed at many upscale hotels. This one doesn't measure up. Thank you for the opportunity to provide my feedback.
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