Sonesta Simply Suites Salt Lake City Airport

“Excellent Customer Service, Hotel and Rooms Need Updating, Good Value”

My husband and I stayed here in Sept 2024 for two nights and were satisfied with the hotel. From beginning to end, the staff was excellent - each staff member we interacted with was courteous, helpful, cheerful, and took extra steps to ensure our stay was pleasant. The room was clean and spacio… more

My husband and I stayed here in Sept 2024 for two nights and were satisfied with the hotel. From beginning to end, the staff was excellent - each staff member we interacted with was courteous, helpful, cheerful, and took extra steps to ensure our stay was pleasant. The room was clean and spacious, likely because they have a queen bed rather than a king, which we liked. The bathroom toiletries are Sonesta brand (shampoo, conditioner, body wash, hand soap); there was no body or hand lotion. Since we were only staying two nights, we said no housekeeping service was needed if they could provide extra bath towels, which they did immediately. The shower had plenty of hot water and good water pressure, with a massage option that came in handy when rinsing my long hair. There is a small sundries area across from the front desk which includes a freezer for frozen goods. A few doors down the hall is the laundry room where you can find a cold case which is stocked with beverages (juices, energy drinks, etc.) You bring your items to the front counter and pay the front desk staff. If you want alcohol for your room, the nearest DABS state liquor store is at 1255 W North Temple St, 1.5 miles away. In the late afternoon, the staff makes fresh hot popcorn with butter and flavored powders available, and also sets out a variety of candies which are free for guests. This was an unexpected and nice touch. The room and hotel in general need updating, which appears to be in the beginning stages (while we were there, the room door locks were being upgraded). Parking was $5 per day, which was surprising as it’s not in a crowded area with minimal parking like downtown. The hotel offers airport shuttle service, but we were leaving very early so the shuttle was not yet available. However, the staff offered to supply us with an Uber ride to the airport at no charge. Overall, we had a pleasant stay but likely wouldn’t return as we prefer a more updated/refreshed hotel in an area closer to grocery stores/Walmart/food options. However, the staff was excellent and prices very reasonable so I wouldn’t hesitate to recommend it…especially if you need a place for longer term as it has a clean laundry room, full kitchen, and gym on-site.

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“Excellent Staff & Spacious Rooms”

I wasn't sure what to expect but I was really happy with my stay. The staff are top notch and the rooms are perfect for a longer business trip. I had to only give it four stars as there are some wear issues in the common areas. Also, parking late at night was a real challenge as they simply run out… more

I wasn't sure what to expect but I was really happy with my stay. The staff are top notch and the rooms are perfect for a longer business trip. I had to only give it four stars as there are some wear issues in the common areas. Also, parking late at night was a real challenge as they simply run out of spots. Nevertheless, I will stay here again when I'm back SLC.

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