Description
Facilities: The hotel has a lift and features 126 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The h… more
Meals: There is a bar on the premises. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.
- Parking
- Parking
- Parking near the hotel
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Sun terrace
- Terraces
- In-room babysitting service
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Vending machines
- Postal service
- Cot
- Heated pool
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Dance hall
- Smoking
- Smoking areas
- Non-smoking rooms
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with kids' buffet
- Facilities for events and banquets
- Swimming pools
- Sunbeds
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
Good to know
Taxes included in the final price:
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
This property has additional information that you can
see here
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Excellent
Based on 1060 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Raleigh - Nc
Showing 3 featured reviews out of 1060 TripAdvisor reviews
K
Kant T
19/12/2024
“Dec 18th”
Very nice hotel. Tank for sure stood out and not got the obvious but his costumer service was exceptional! Just felt welcomed and appreciated by him which is not common at hotels nowadays. Hampton has a gem. It was loud but Tank warned me and gave us extra ear plugs and a white noise machine for th… more
Very nice hotel. Tank for sure stood out and not got the obvious but his costumer service was exceptional! Just felt welcomed and appreciated by him which is not common at hotels nowadays. Hampton has a gem. It was loud but Tank warned me and gave us extra ear plugs and a white noise machine for the room and we had no complaints. Thx Tank and staff.
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P
Pat M
20/11/2024
“Clean hotel and friendly staff”
Everything was great. The man at the check in desk was extremely helpful and found me a room as I arrived early. The hotel is clean and the staff is very helpful/friendly. The hotel is in a great location and is walkable to many stores and restaurants. Highly recommended!
M
Med_Journalist
Philadelphia, Pennsylvania
21/11/2024
“Comfortable hotel but extremely noise with a billing mess”
The Hampton Inn is clean, and the staff were efficient for the usual things. The free breakfast is nothing special but is adequate. Be aware that the hotel is central to a district with restaurants, clubs, and cars revving their engines at all hours of the night. It is an extremely noisy environmen… more
The Hampton Inn is clean, and the staff were efficient for the usual things. The free breakfast is nothing special but is adequate. Be aware that the hotel is central to a district with restaurants, clubs, and cars revving their engines at all hours of the night. It is an extremely noisy environment. The hotel actually provides ear plugs in each room, and guests can request a white noise machine at the front desk to try to block out the noise. If you have any trouble with noise, you will not get any sleep. The hotel knows about the problem and has a policy of not giving refunds for noise complaints. Be forewarned. Finally, there was a big discrepancy in my bill. Although I booked at a rate that included all taxes, they added them onto the bill. They insisted I would have had to provide them "a paper" (presumably, a tax exempt certificate) not to pay the taxes. First, I booked their offer of a flat rate, and second, their offer said the taxes were included, so taxes were actually getting paid. It was a real mess to get the hotel to deduct them. Fortunately, I had taken screen shots of the offer and had kept my confirmation email, which showed the expected total price for the stay. Then the revised bill showed a charge for an extra day, which they deducted. They said that was the way their system worked. I will not be going back to a Hampton Inn (a Hilton property). It is not worth the mess that they create for a simple thing like charging you the agreed upon price. I'll scrutinize my credit card statement to make sure that all the charges and deductions end up being the price promised to me.
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