Courtyard Pittsburgh University Center

“Rebranded To Marriott Courtyard 6/25/24. Beautiful Renovation! Everything New!”

The Wyndham became a MARRIOTT COURTYARD on June 25, 2024. This entire hotel has been BEAUTIFULLY RENOVATED, and all smells brand new! A standard, modern corporate hotel. All the mattresses, linens, furniture, fixtures and carpeting are brand new! Mattress very comfortable, and fluffy pillows. The … more

The Wyndham became a MARRIOTT COURTYARD on June 25, 2024. This entire hotel has been BEAUTIFULLY RENOVATED, and all smells brand new! A standard, modern corporate hotel. All the mattresses, linens, furniture, fixtures and carpeting are brand new! Mattress very comfortable, and fluffy pillows. The gym has new high-quality treadmills, ellipticals, medicine balls, weights etc. The air conditioner gave a steady comfortable, clean flow of air. This is a 5-Star property located near U of Pittsburgh. The 28X Airport Flyer bus stop is one block away. I had a King Deluxe room on the 6th floor with mini-refrigerator and sleep sofa. Coffee maker with decaf/regular coffee. Large bathroom with hairdryer. Plenty of wall outlets to charge electronics. Big screen TV. Black out curtains. AAA Discount. Parking is about $40, there is street parking. Kudos to the staff, especially Tanisha at the front desk, housekeeper Tekbir and Rod in maintenance. All very friendly. The front desk was attentive when I called to complain about a family down the hall that kept making noise going in and out of their rooms, kids running in the hall around midnight. A hotel employee came up and talked to the family, and again when they continued to make noise. The Cons - The new heavy room doors slam, and we could hear other guests’ room doors slamming. We could hear the supersonic sounding toilets flush in the rooms above, and other plumbing noises. This started at about 5:30 am when guests were getting up. The built-in shower toiletry bottles (shampoo, soap, conditioner) very hard to distinguish because the labels were so tiny and impossible to read (poor bottle design). I found the bathroom lighting too bright , at least it was bright. The table lamps with LED lights were harsh, not great light. The floor lamp gave a nice, soft light.

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“Good but needs some work”

The staff was friendly and check-in/check-out was easy. The renovations are nice. The restaurant food was good and very convenient. During busy times, the restaurant was understaffed but the employees worked hard to get everyone served. Housekeeping management was poor. We stayed 3 nights/4 days an… more

The staff was friendly and check-in/check-out was easy. The renovations are nice. The restaurant food was good and very convenient. During busy times, the restaurant was understaffed but the employees worked hard to get everyone served. Housekeeping management was poor. We stayed 3 nights/4 days and our room was never cleaned. On the morning of day 3 we asked the front desk to please have someone clean our room and when we got back to the room that evening, it had still not been cleaned. We again went to the front desk and asked that they at least provide us with a few clean towels and some coffee. We were told that someone would be up to the room shortly. Nobody ever came. One hour before checkout the following day (day 4 of our stay), someone came to clean our room and bring us coffee. It was very frustrating.

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