Springhill Suites By Marriott Phoenix Downtown

“Convenient and comfortable”

Super friendly staff made this a great 5 day stay for me. The rooms and common areas were clean and well kept. The decor in the rooms is a bit plain, but in line with mid priced hotel chain. The bed was comfortable and having a suite with a sink and fridge plus a sitting area and desk was helpfu… more

Super friendly staff made this a great 5 day stay for me. The rooms and common areas were clean and well kept. The decor in the rooms is a bit plain, but in line with mid priced hotel chain. The bed was comfortable and having a suite with a sink and fridge plus a sitting area and desk was helpful. The hotel is about a 10 min walk to the convention center and the area of town with restaurants and shops. Heritage Square is about a 5 min walk. Although I walked to most places, the hotel offers a shuttle for the airport and for downtown locations nearby. There is a small swimming pool behind the hotel, and a seating area in the lobby for breakfast. The breakfast options are limited, but enough to start the day. Scrambled eggs, boiled eggs, a meat option, breads, fruit, yogurt, and cereal were available each morning as well as a waffle maker and juice. While not a luxury hotel, it was comfortable, and I would gladly stay there again.

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“Disappointing gym, below-average breakfast. But clean and spacious”

This would be a great place if the nightly rate would be in the $100.- range. But I (meaning my employer) dropped nearly a grand for four nights, and at that price I expect more than the basic service they offered. For instance, on the first day their decaf coffee at breakfast was empty. They did… more

This would be a great place if the nightly rate would be in the $100.- range. But I (meaning my employer) dropped nearly a grand for four nights, and at that price I expect more than the basic service they offered. For instance, on the first day their decaf coffee at breakfast was empty. They did make some and I had a cup, but AFTER my breakfast since I was on a schedule and needed to eat pronto, could not wait for them finish brewing their coffee. Second and third day it was lukewarm, I guess it was sitting there since early morning. The last day it was actually fine. Also, the exercise room is a joke: Two treadmills, one elliptical, one smallish set of dumbbells, and one of these home-gym style multi-purpose machines. They must have something like 200 or 300 suites, maybe you could use the ONE elliptical machine if you showed up at 2am? They do have a pool and hot tub that I did not use. But, to their credit, the personnel was friendly and all was very clean. So the basic needs are covered. I just would have liked the price to be commensurate with a 'basic needs covered' situation.

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“Not great”

Not the greatest location to say the least, room was mediocre, the staff was friendly and accommodating, hotel overall was disappointing. Biggest issue is it’s location, simply not a desirable spot at all, close to Chase Field is about all I could say could about where it is situated

“Outdated rooms but clean and affordable ”

Location and price were a factor for choosing this hotel. In a relatively ok area but the rooms were outdated. The countertops were laminated formica from the 80's. The shower was a plastic insert from wall to tub and when you step into it you can bounce due to it being flimsy. The hotel itself was… more

Location and price were a factor for choosing this hotel. In a relatively ok area but the rooms were outdated. The countertops were laminated formica from the 80's. The shower was a plastic insert from wall to tub and when you step into it you can bounce due to it being flimsy. The hotel itself was clean and so was the room just outdated.The only real issue we had was our room was on the street side and it was really loud. Apparently no sound proofing was done. From street racers to fire trucks just really loud if you get room street side. Surprisingly the beds were really comfortable. Usually hotels have rock hard beds that don't allow for a good nights rest. Overall it was a clean ok hotel for the price.

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