Description
Facilities: The hotel has 5 lifts and features 693 rooms and 34 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The ho… more
Location: The hotel is located in the centre of Downtown, just steps from the Phoenix Convention Center, Symphony Hall and the Herberger Theater. Furthermore, the hotel is conveniently located near sport venues, art, culture and attractions. Its Downtown location also means that there are numerous restaurants, bars, nightclubs and links to the public transport nearby. Phoenix Airport is about 4 miles from the hotel.
Dining facilities include a restaurant with air conditioning, a dining room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Kids´ playground
- Poolside huts
- Sun terrace
- Free gym nearby
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Breakfast room service
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Games room
- Shops in hotel
- Computer room
- Bowling
- Dance hall
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Swimming pools
- Sunbeds
- Umbrellas
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 3309 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 3309 TripAdvisor reviews
L
LauraM8026
12/11/2024
“Work conference stay”
Great location! Lots of food options and cocktail options within walking distance of the hotel. The hotel itself was clean, the staff was friendly, and the hotel offers a great bar/restaurant with an awesome happy hour. Will definitely stay here again.
D
Donna S
12/11/2024
“Excellent review”
The beds were so comfortable and the room was very clean. Our room was straighten everyday and housekeeping made sure we had plenty of clean towels, bath cloths and replenished our coffee pods and creamer/sugar. The front desk was very helpful making sure our group had all that we needed.
T
Tracy F
11/11/2024
“Great Experience!”
Great customer service, very conveniently located to Chase field. Lots of restaurants and bars in walking distance. Very clean, staff went out of their way to get me a fan (From Texas). Rooms are very clean, very accessible to everything. Loved it!
A
Ashlee W
Arlington, Virginia
07/11/2024
“Great stay!”
My stay at The Hyatt downtown Phoenix was great! The hotel was very clean and the front desk staff was very helpful. They let me check in early and always gave great recommendations for restaurants. The omelet station in the lobby is a must for breakfast! I would stay here again.
T
TrangN333
15/11/2024
“I have had better pillows and housekeeping service at other places.”
Housekeeping service was requested only on one day out of 4 nights of my stay. Only the towels were changed, as if the housekeeper was in a hurry or something. Bed was not made, coffee tray was not refilled, trash bin under the desk was not emptied. About the room, the safe box was not working, the… more