Arizona Biltmore A Waldorf Astoria Resort

“Great update to a classic resort”

The remodel of this place turned a cool aging hotel into a real stunner. Everything shines with golden tones, cool architectural bricks, stained glass, cool art work and beautiful grounds. The pools are open 24-7 and give you a great variety of options from giant slides to an adults only area. … more

The remodel of this place turned a cool aging hotel into a real stunner. Everything shines with golden tones, cool architectural bricks, stained glass, cool art work and beautiful grounds. The pools are open 24-7 and give you a great variety of options from giant slides to an adults only area. My room was on the 4th floor in the Paradise wing with a view of the pool. The room was beautiful with nice amenities and comfortable furnishings. It had the overall feel of luxury in a modern way that fit into the overall resort. The bed had great sheets and pillows but was a little hard for me but some would love it. The bathroom has a large walk in shower and a separate toilet room. The shampoos and other amenities had a great scent. The towels were plush and plentiful. The only real downside to my room on the 4th floor is that it opened onto a balcony that is shared with all the rooms on that side of the building. This means that you don't have any real privacy and you can't sleep with your door opened. The rooms on the second floor have the same issue. The food I had here was all good but spendy. The drinks are creative and also spendy. The new Spite bar is a great outdoor meeting place with lots of seating and fire pits. The staff were all friendly and helpful, and unlike some places the whole place was very well staffed. I would stay here again, particularly if I could find a good rate.

less

“Decent Business Stay; Fitness & Tennis are Noteworthy”

I recently stayed at the Arizona Biltmore in connection with a conference. While the grounds of the resort were beautiful, they were a bit too expansive for a conference. There was a long walk everywhere (e.g., conference space, hotel rooms, especially the villas) and you just got the sense you wer… more

I recently stayed at the Arizona Biltmore in connection with a conference. While the grounds of the resort were beautiful, they were a bit too expansive for a conference. There was a long walk everywhere (e.g., conference space, hotel rooms, especially the villas) and you just got the sense you were missing fellow attendees because the space was so massive (e.g., two ships passing in the night). Housekeeping works hard, but their timing was inconsistent. They didn't turn up the first day because I left my room around noon and they skipped my room and said they would double-back in the afternoon, but they never did. Other days they would try to clean the room very early in the morning (when you were just getting out of bed). Room service trays languished in the hallways for collection. At first blush, this does not scream 'luxury'/high end property. The real highlight was the fitness center and the tennis program, led by tennis pro, Brendan Easterling. I take regular tennis lessons at my local club, and if I could in some way recruit him for my club, I would. I schedule a 60-minute lesson with Brendan, and even in that short amount of time, I felt like I 'upped' my game. Brendan asks really insightful questions at the start to assess not only your skill level, but what your goals are for the lesson. And during the lesson, he was friendly and focused when it came to providing expert feedback. To further support his guidance, and this is what I found endearing even, was that Brendan has a robust binder of photos of tennis pros and their various playing styles to underscore that there is no 'right way to play tennis'. Lastly, the fitness center is top notch and has any equipment that you would want to use while traveling.

less

“Average hotel in average city”

Went with my brother from nyc to visit an uncle in arizona. Never been to phoenix. Figured we woukd make it into a luxury bro vacation for 4 days. The hotel is billed as luxury and the price for a room(800 to 1k) matches the expectation. The hotel is very nice but is not over the top. The decor i… more

Went with my brother from nyc to visit an uncle in arizona. Never been to phoenix. Figured we woukd make it into a luxury bro vacation for 4 days. The hotel is billed as luxury and the price for a room(800 to 1k) matches the expectation. The hotel is very nice but is not over the top. The decor is nice, service average, resteraunts average, pool average, drinks average. The price though, is way above average. Nothing was above average and so the price paid did not make it worth it. Also, unless you are a hear for an event, there is not much to do. The city is vert quite with no great attractions, night life, or vibe.

less