Avalon Hotel & Bungalows Palm Springs, A Member Of Design Hotels

“My Home Away from Home...with daily housekeeping!”

Simply put: I love this place. I stayed for a month. Last year I stayed for a week and it wasn't long enough. I used to own a home in the desert and instead of the headaches and expenses, I now visit the Avalon for a month (and will do so every year, maybe longer stays in the future). The prope… more

Simply put: I love this place. I stayed for a month. Last year I stayed for a week and it wasn't long enough. I used to own a home in the desert and instead of the headaches and expenses, I now visit the Avalon for a month (and will do so every year, maybe longer stays in the future). The property is spread out over many acres and feels like three separate areas. I stay in the bungalows (next to Joan Crawford's favorite villa which clearly did not have wire hangers in the closet) which are DELIGHTFUL, complete with separate bedroom, bathroom, living room with fireplace, kitchen and dining area; plus a lovely private back yard for nude sunbathing and a welcoming front porch for people gazing (the area is anchored by a gorgeous fountain and manicured grounds). I have breakfast every morning delivered to the front porch and soak in the morning light which is magical in the desert. The bungalows are silent and the sleeping in the cool winter desert air is divine. Naps on the coach in the late afternoon in front of the roaring fireplace is a treat like no other. The property would not be the place it is without the people who make it "my home." From the gardeners (who gave me a gift of a succulent creation as a "remember us by") to the housekeepers (who magically clean the place better than my home) to the pool staff to the front desk folks, these people know what hospitality is all about, and they do it naturally and honestly, with gracious smiles. With so many folks to name, I want to thank those who still linger in my mind: Candice, Norby, Jon, Cody, Juan, Edgar, Elsa, Eloy, Bran, Alex, Steph, Gerardo, Michelle, and Denmar. The wonderful GM, Matt, has his hands in everything and runs this place like a well oiled machine; along with a big smile and accommodating personality. Avalon is lucky to have him! The Aesop products help to keep me smelling nice and enjoy the finer things in life. Just so the reader doesn't think I'm connected to the hotel, the one thing I found disappointing was the food selections and variety of options, most of which were just average. That written, one night I asked if they could make soup for me and the chef whipped up Tomato soup that was delicious and should have been on the menu. They also created BLTA's for me poolside and those were wonderful. The Avalon is my home away from home, and well worth the price which I found to be average in today's money-grabbing hotel environment. I can't wait to return for my month this winter!

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“Absolute Relaxing Desert Bliss”

I love The Avalon Hotel & Bungalows Palm Springs & return every year for my annual vacation from Australia! (This was my 6th time returning to The Avalon.) The hotel and grounds are so charming and magical featuring vintage Spanish bungalows, beautiful manicured gardens, stunning mountain views, re… more

I love The Avalon Hotel & Bungalows Palm Springs & return every year for my annual vacation from Australia! (This was my 6th time returning to The Avalon.) The hotel and grounds are so charming and magical featuring vintage Spanish bungalows, beautiful manicured gardens, stunning mountain views, relaxing swimming pools, jacuzzis, yummy food and drinks at Chi Chi restaurant but what really makes The Avalon Hotel so special is the WONDERFUL STAFF! The Avalon team are exceptional! They are warm, friendly & accommodating. The front desk staff Aris & Christina are so welcoming and helpful. The pool servers Eloy, Brian & Yasmeen are just the best! Raj from valet and Emily from the restaurant were fabulous too. Thank you so much to everyone that made my 2 week stay so perfect & see you again next year! :)

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“Perfect Weekend Getaway”

I came here with my husband for a weekend getaway. We had an amazing time relaxing at the pools, ordering food and taking advantage of the spa. My husband and I both got the 60 min Avalon massage and it was the most effective massage I’ve ever had in terms of getting rid of all my knots. We really… more

I came here with my husband for a weekend getaway. We had an amazing time relaxing at the pools, ordering food and taking advantage of the spa. My husband and I both got the 60 min Avalon massage and it was the most effective massage I’ve ever had in terms of getting rid of all my knots. We really liked that there were 3 pools to choose from. Location is ideal and central to the main strip in Palm Springs. Removing one star because I’m almost positive a scrape and dent on my car are from the valet here. Not sure if it’s from when it was being parked or possibly a guest getting out of their car next to mine too aggressively.

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“Gorgeous …with AC issues in hot summer !”

Let me preface this by saying I love this hotel sooooooo much. I was soooooooo excited to be back. I have always had amazing stays. The staff, the service, the bungalows are all so lovely. This rating has nothing to do with the service or staff. They are superb. Well,I guess it does because if it … more

Let me preface this by saying I love this hotel sooooooo much. I was soooooooo excited to be back. I have always had amazing stays. The staff, the service, the bungalows are all so lovely. This rating has nothing to do with the service or staff. They are superb. Well,I guess it does because if it weren’t for how awesome everyone is, this review would be no stars for the accommodations based on temperature exclusively. That’s unfortunately because this trip, I just want to go home. Everyone has been incredibly kind and all show genuine care. At the end of the day, it’s super hot in PSP and the Avalon is an older hotel, and the AC just doesn’t work. At all. I’m sitting in my bungalow, that I’ve only been in for about 30 minutes, after being asked to leave my room so the staff could work on resolution, and it’s still 79 degrees in the room. After. 3 + hours of staff fixing the AC. It’s still 79 degrees even with a portable AC unit and fan in the room, which they graciously provided. I really am grateful for both because it would be even hotter without them. This room was also an upgrade, as I love their bungalows and am a frequent guest and Bonvoy and asked hot this room. I stayed in it during my last visit, but it was late November. Ac was not a concern and I loved this room sooooobmigh. . The staff has gone above and beyond to attempt to resolve and I’m so grateful. Unfortunately; I still want to go home or go to another hotel because it’s unbearable and I don’t have it in me to say something again, since it’s supposedly fixed. It’s a gorgeous hotel, but right now is not the time to visit. I was told it’s the desert….although I spend many weeks during the summer in Palm Springs, with outside temps even at 118+ and AC at Talavera, Casa Cody, Renaissance PSP, Esmeralda, Korakia, all work great. I had a couple of drinks while waiting for the ac to be fixed so I can’t drive back to SD or I would. I’m literally sweating it out. LOL! First world problem, I know…..and I asked for this particular bungalow and got it…..so I’ll sit quiet and contemplate how I am I going to sleep tonight. I was told I could move to a suite which is what I guess I had originally booked (o swore I had booked a bungalow). When I asked if the ac would be much better if I moved, I was told it would be 70 degrees at coolest. These vents are just weak. If AC is important to you, seriously consider this hotel in the fall / winter instead of summer. It’s magical. This is just not the time to be here. To Avalon staff who may read this, I appreciate you all. You are favtastic and I know this is outside your hands. It’s just a really difficult situation for a guest to be in . I truly appreciate all you’ve done to help. I just think potential guests should know the situation. Thank you so much.

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