The Westin Desert Willow Villas, Palm Desert

“Great Stay”

Beautiful resort with very nice and helpful staff. Large resort with several different pools scattered throughout the resort, each of which provides a slightly different experience. 2 of the pools have a waterslide at them which is great for the kids, and 'big kids'. They have a wonderful restau… more

Beautiful resort with very nice and helpful staff. Large resort with several different pools scattered throughout the resort, each of which provides a slightly different experience. 2 of the pools have a waterslide at them which is great for the kids, and 'big kids'. They have a wonderful restaurant on site with nice drinks and sometimes live music. They have a great full sports bar by the main pool with an amazing bar tender, sorry, can't remember his name. My only complaint was that we were there in the middle of the summer with 47 degree celcius temperatures, and the pool water was still heated. I guess it's partially our fault for not mentioning it the staff, but they should have turned the water heater off for the summer. We had one of their run of the mill one bedroom suites, which had a king bed in the bedroom and a patio off that bedroom. The room also had a living room with sofa bed, a kitchen with an electric stove top and no oven, but it had a microwave which operates as an oven as well. It also had a full fridge and a large bathroom. Overall, this was our second time here in 2 years and we loved it. A great place to come with other families and relax.

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“Exceptional customer service.”

I stayed here for business and, despite the construction, this place is beautiful and should be more so when I return. The grounds are clean and the customer service is second to none. When I called the front desk and asked where I can find bottled water, they responded by having someone drop off… more

I stayed here for business and, despite the construction, this place is beautiful and should be more so when I return. The grounds are clean and the customer service is second to none. When I called the front desk and asked where I can find bottled water, they responded by having someone drop off a few bottles at my door. I will be back to play some golf next time.

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“Regularly stay here, 100% recommend”

This is our fifth or sixth time staying in a two bedroom villa. We got an excellent price during the summer low season. I will say our visit took an odd turn to start where we were given an occupied room. I unfortunately walked in on someone naked drying their hair. I quickly closed the door and… more

This is our fifth or sixth time staying in a two bedroom villa. We got an excellent price during the summer low season. I will say our visit took an odd turn to start where we were given an occupied room. I unfortunately walked in on someone naked drying their hair. I quickly closed the door and left the premises. While the front desk clerk was significantly apologetic, I would have expected to hear from a manager, which we did not. I can’t say this significantly detracted from our stay though it reminded me to always put the privacy lock on from the inside when occupying my room! Great amenities, my son used the gym several times, we used the pool and ping pong tables next to the main lobby area. Pools are kept very clean and mostly quiet. It would be nice if they were a bit cooler but that must be next to impossible in the summer. Units are well equipped with everything you could need for a stay and laundry is very handy. Sitting out on the deck is lovely on an evening. I suggest always asking for a top floor room if noise interrupts your sleep. Anytime there are kids above you, it’s quite noisy. Would stay here again at the right price $2-300 per night.). Any price over that you can usually find a house for rent with a pool, which for us is a better option.

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