Hampton Inn & Suites Orange Beach Gulf Front

“Great Getaway”

It was great ! This is a top notch hotel .D'Andre was the first person we met . Such a great person always smiling and a pleasant word , then Liz, Sasha and the bar tender I could talk about all day . Your hotel will be our go to place from now on . Keep up the great work

“Card reader issues”

The location was great!! Beach access great!! Room was good!! Had major issues with card readers not working. If you park on 3rd level cannot get back in due to card reader. Pool area card reader also not working. Breakfast was good. Trouble with housekeeping not bringing towels.

“No place for pet to potty”

As a human, I thoroughly enjoyed our stay at Hampton Inn Orange Beach Gulf Front. The room was super clean as it looks like a newly renovated room. We had a balcony room that overlooked the private beach. We were told we could go to the beach area 24/7. There was a huge pool and hot tub as well. A … more

As a human, I thoroughly enjoyed our stay at Hampton Inn Orange Beach Gulf Front. The room was super clean as it looks like a newly renovated room. We had a balcony room that overlooked the private beach. We were told we could go to the beach area 24/7. There was a huge pool and hot tub as well. A cute Tiki bar was located on the opposite end of the pool area. Daily free hot breakfast with waffles, sausage, egg omlet style, potatoes, fruit, breads, etc. One thing I really found convenient was the "in-app check in" ahead of time using the digital room key. Using this avoids having to physically check-in as well. However, the lobby is breath taking. If you walk in from the parking garage when you walk in all you see ahead is ocean view fromt the whole room, glass windows to the beach/pool area. The staff was amazing. Employees Sha Cha and reservations clerk Connie were a tremendous help in trying to eliminate a $75 pet fee for my service animal as I provided a doctors letter and current vaccine records. I also enjoyed that if you your room is on floors 1-3 you can park on the same level as you floor via the parking garage. Avoiding carts and luggage in the lobby and having to use an elevator to get your belongings to your room. My two complaints are, number one: If you are mobility impaired be very leery of rooms that are not handicap accessible as the beds are platform beds and therefore sit a tad higher off the ground. I have hip/knee issues and I'm short (5'2). It was impossible for me to climb in the bed without a small stepstool. I'd have been sleeping in the chair had I not had bought it. On the mobility note I'd like to thank Sherika (probably misspelled, sorry) for helping me with my coffee. She saw me in my scooter trying to reach the cups in the lobby and immediately came over and offered to assist me. Even getting a cup sleeve and lid. She was kind and attentive. Service here was top notch from reservation to check out. Every employee was helpful and friendly and seemed geniunely happy to be there and assist customers. However, another complaint: Although the hotel is pet friendly. Any size dog is allowed from what I've read. Be advised that pets are not allowed on the beaches .It's an Orange Beach, AL ordinance from what we were told. The pool and breakfast area are other areas pets are not allowed. I should mention the beach was extremely clean and free of litter. I read you can rent beach chairs and umbrellas. I read on other reviews the chairs rent for 2/$45 a day. The biggest complaint is there are signs everywhere saying walk your pet in "designated areas". However, there are almost NO designated areas. The front by the parking garage is on a busy street with virtually no grass, all pavement. There was a tree in mulch I believe by the street that I believe was the designated area. We spoke with an employee and was told the dog area used to be a grassy lot that was adjacent to the property. However, that property was not owned by Hampton and is currently under construction. Be advised its a big contribution site and may be daytime noisy. We wentvon thr weekend and there was no actual construction going on next door. The site next door is completely fenced off so there's virtually nowhere for Fido to go, literally. The bartender at the Tiki bar said as long as we picked up after Fido, we could use a tiny patch of grass adjacent to the bar area. Long story short, for $75 you can bring a pet but there's no place for a pet to potty.

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