Springhill Suites By Marriott Oceanside Beach

“December vacation”

This was our first time staying here. I will start with the cons because there are very few. The king bed was ok. The pull out sleeper sofa was not comfortable at all to sleep on. I tried sleeping on the mattress, then the mattress with the couch cushions, then the couch itself, non gave me sleep. … more

This was our first time staying here. I will start with the cons because there are very few. The king bed was ok. The pull out sleeper sofa was not comfortable at all to sleep on. I tried sleeping on the mattress, then the mattress with the couch cushions, then the couch itself, non gave me sleep. We had the accessible room for my parents and the shower was horrible. It was supposed to be to be a roll in shower, it was not. The bench is sturdy, but there is a weird slope that floods the bathroom. And the flat part is so tiny it is hard to keep your balance to shower. The shampoo and conditioner were very watery, the body wash smelled so good, but there was no lotion. And there is only one elevator that goes to the basement where you park. Meaning if you don’t get the correct one, you will have to ride the one to the lobby get off and wait for the one that goes to the basement. Now the pros. From check in to check out, the staff was amazing. Some were quiet but very friendly and helpful. From getting extra towels when needed due to the shower flooding to giving me a little extra time to check out to help load my parents in the car. The room was cozy and entire hotel very clean. Love the security of needing a key to get to the garage and up to the rooms. The lobby is spacious and they have fresh cold water on each floor. A small market for the necessities you forgot, and fire pits inside and out. We were on the terrace level which gave the extra space on the patio. The rooms seemed sound, only heard the doors when slammed shut. In a great location to walk to many restaurants and the markets in Thursdays. Close to the beach which is my favorite. I just wish it had a beach view. I enjoyed the heated pool and hot tub. Both a nice size. The outside shower had great pressure and did get pretty hot which is great for the cold nights. We do want to stay again, we just hope they improve the shower for comfort and safety and the comfort of the beds. I was so easy to get in and out of the hotel and the garage and has many handicapped parking spots.

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“Great location and nice rooms, some minor inconveniences”

Very nice hotel with spacious rooms and good amenities. We first had a room on the side with the railroad tracks, and it was a bit loud at night. There are white noise machines which help but the noise is still audible on lower floors. We moved to another room on the other side of the building and … more

Very nice hotel with spacious rooms and good amenities. We first had a room on the side with the railroad tracks, and it was a bit loud at night. There are white noise machines which help but the noise is still audible on lower floors. We moved to another room on the other side of the building and it was much better from a noise perspective. It's incredibly close to the water (1 block away) and the breakfast (and breakfast staff) is very nice with a lot of selection. The pool area is really beautiful also! Overall it's a nice hotel and I'd recommend to ask for a high floor on the opposite side of the train tracks. We did have some issues with the water - the hot water was not working for a couple of days and the staff did their best to address the issue (offering dinner vouchers, etc) but it was certainly an inconvenience. Another glitch is that my Marriott Bonvoy gold status seemingly did not matter (was not offered a room upgrade nor early check in). All in all, the hotel is good and has a nice location.

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“Let’s be real!”

While the hotel itself was beautiful. There were only two elevators for the entire hotel so you would spend 10 minutes bare minimum waiting for the elevator. And unfortunately, the stairwell did not go to the lobby so taking the stairs was not an option. You also shared the elevator with the staff … more

While the hotel itself was beautiful. There were only two elevators for the entire hotel so you would spend 10 minutes bare minimum waiting for the elevator. And unfortunately, the stairwell did not go to the lobby so taking the stairs was not an option. You also shared the elevator with the staff so you could wait for 10 minutes for an elevator and have the lady with the towel bin on the elevator not willing to get off and let you and your family on. Breakfast was included if anyone asked for more the staff comments like “there’s four of us and 20 of you, you will have to wait”. Breakfast was also done by 9am too so if you slept in on your vacation you missed it! The towels by the pool were always out and I heard a man in the hot tub say he requested more at the front desk but there was no staff to bring them to his family. Needless to stay the staff there was not pleasant. If you’re paying a fortune for a nice hotel you would hope the staff was pleasant, there were decent amenities and resources. But it was a beautiful room and Oceanside itself is wonderful.

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