The Modern Honolulu By Diamond Resorts

“Still going through a transition of ownership and it shows”

This hotel was adequate, not what I normally experience with Diamond resorts. I was bummed we didn’t get a balcony. The room was a little strangely structured. The blinds between the bathroom and room were not enough for privacy. This is fine if you aren’t planning to be in your room much.

“Small pool, noisy room”

Room is a nice size. Platform bed has edges sticking out that are hazardous to guests. It seemed as if the hotel has queen size frames in place but uses double mattresses so there is a gap that if you are not paying attention could hurt you. There is an empty mini fridge, ours was not plugged in,... more

Room is a nice size. Platform bed has edges sticking out that are hazardous to guests. It seemed as if the hotel has queen size frames in place but uses double mattresses so there is a gap that if you are not paying attention could hurt you. There is an empty mini fridge, ours was not plugged in, and a microwave. Water pressure is strong. Window does not block any noise from the outside and it feels as if your window is open or that you are sitting outside, you hear cars, people chatting on the street, although we were on a high floor. Make sure to pack ear plugs. Nice view from the window. Grim hallway. You have to wait a while to get an elevator. Small pool. No self serve laundry, surprising given that these units are supposed to serve longer term stays. We found a laundromat attached to a 7/11 10 minute walk from the hotel. You don’t get much for the resort fee, there is one activity for adults per day. You can find a McDonalds, ABC store, Vietnamese, Red Lobster and a pizza place around the corner. Hotel’s pool bar offers somewhat overpriced food, happy hour specials and a kids menu. Front desk staff was not willing to offer early check in or late checkout. If you ask, they will give you 2 water cartons per day, but you have to ask for it, no water in the room. I think that for the location the rate we got was not bad, but there are other options that offer more amenities, albeit a bit pricier.

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“Okay Rooms”

The staff members here were very pleasant and helpful. Parking was tricky, and originally, we weren't told about an overflow lot, but that was rectified. The rooms are a little small, but clean. However, I would never get bed frames like these. Each of us hit a foot or ankle as the frames s... more

The staff members here were very pleasant and helpful. Parking was tricky, and originally, we weren't told about an overflow lot, but that was rectified. The rooms are a little small, but clean. However, I would never get bed frames like these. Each of us hit a foot or ankle as the frames stick out quite a bit from the mattresses and box springs. It's a style, but that was a big negative. The shower was a bit of an issue. There was no soap when we arrived as they use those bottles that are attached to the wall and evidently don't check them between guests. There was no bench or even corner of a tub to put up a leg for shaving, and no safety bar to grab while balancing on one leg with a sharp razor. The water pressure was good, though. A previous occupant had set the alarm clock, which woke us way too early, especially given the time change. Staff should be familiar with the clocks and how they work and routinely check them when they clean the rooms. We never dreamed one would be pre-set. Service wasn't daily. We didn't get clean towels every day, for example. That would be fine if there was enough space to spread out the towels after each use, but there wasn't. They stayed damp between each use and got a little smelly after a couple days. It's not that pleasant to try to dry off with a damp towel, either. The hooks didn't allow the towels to dry completely, unfortunately. The toilet paper roll was awkwardly placed, and the paper rubbed against the wall and side of the toilet when full. Not sure how sanitary that is. I'd book a room away from the elevators. The elevators were noisy. We weren't close to them, and we could still hear them. But I will say that the wait for an elevator was short, and they moved quickly and smoothly. Overall, we liked the staff a great deal but weren't thrilled with the rooms. They were standard and meh.

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