Description
Facilities: The hotel has 313 rooms, which are located on 16 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in pub… more
Location: The hotel is located at the gateway to Waikiki, just steps from the beach, close to the Ala Moana Shopping Center and a short walk from its sister property, the Hilton Hawaiian Village. Restaurants, bars, nightlife and links to public transport can be found in the immediate vicinity. Honolulu Zoo is about a 15-minute walk away. Honolulu Airport is about 12 km away.
Meals: Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Staff are also happy to provide children's meals.
- Entertainment
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Computer room
- Bowling
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Services
- Nursery
- Indoor pool
- Kids' club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Supermarket in hotel
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Play area
- Babysitting service
- Heated pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Sunbeds
- Umbrellas
- Activities
- Tennis court
- Snorkelling
- Diving
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
Good to know
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Very good
Based on 2084 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Honolulu - Hi
Showing 3 featured reviews out of 2084 TripAdvisor reviews
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mrsrraw1
Chicago, Illinois
25/12/2024
“Nice hotel & not too far from the airport”
Nov 2024 stayed 2 nights at the Doubletree by Hilton Alana. Doubletree Hotel was nice and the food was decent. Overall, I would stay at this property again. Also this hotel was about 10 minutes from the HNL airport & that could depend on traffic.
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vacamodeAA
Toronto, Canada
14/11/2024
“DoubleTree by Hilton Alana - great hotel/great location”
I went to this hotel with my wife in mid February 2024 for 2 weeks. I had booked my package through Costco Travel. The main reason for choosing it was the price and the location. For us, the location was great. It wasn’t on the main Kalakaua Ave strip so we did not have to worry about how noisy it … more
I went to this hotel with my wife in mid February 2024 for 2 weeks. I had booked my package through Costco Travel. The main reason for choosing it was the price and the location. For us, the location was great. It wasn’t on the main Kalakaua Ave strip so we did not have to worry about how noisy it might be. It was at the west area of that road. What was great about this location is that if we wanted to go to the main tourist area, it’s not a far walk. If we wanted to go to Ala Moana mall (or areas around there), it wasn’t that far either. I believe we had the best of both worlds. Also, there was a food truck area at the intersection where this hotel is at. Checking into the hotel was hassle free. We were given 2 freshly made cookies also. The place has 3 elevators which I found okay. We didn’t have any issues with long wait times. There are a couple restaurants attached to this building but I can’t comment as we did not go to any of them. There is also a small swimming pool / lounge area off of the reception. There is a spot to grab towels if you need to. This area is not on the main floor as it’s on the 2nd floor which is where the reception is. We did not go into the pool as we found it too cold in February. The lounge area was nice though and very relaxing. The have loungers and also some couches. There is also a small gym area that looks onto the pool. Also, on the main area with the reception, there was a microwave for use since the bedrooms did not have. The room itself was clean and smelled fresh. It’s not the biggest room, but it’s big enough as we didn’t spend much time in there anyways. The ground was carpeted and there were ample wall outlets on each side of the bed, a clock, phone, etc. There was a mini fridge but nothing provided. There was a small coffee machine with K-cups and teas. There was also a small single couch on the side. The room basically had the standard amenities you’d expect. Room service is provided everyday if you want it. During our stay, there were activities during the week. We attended two of them which were Ukulele lessons and hat making lessons. The people they had doing this were very friendly. Also you could ask for fresh warm cookies any time during the day from reception. Just ask and they will gladly give you some. I did not encounter any hesitation when we asked. During our last day and checking out, the process was very easy. I just informed them that we’re checking out and asked if that was it. Because we booked through a Travel Agency where the mandatory hotel fees are included/waived, there was no extra expense to us. Usually these tourist hotels charge a daily fee. Upon waiting for our shuttle to arrive, we sat at the area outside. The staff in that area were very friendly. They saw how we had a Ukulele and they offered to help tune it and played some songs for us. They also gave us some good lessons too Now, with all the good, there has to be some bad. The only real bad thing that I experienced was the shower. Due to how it was designed, every time we took a shower, water leaked onto the floor. We had to put towels there to soak up the water. I even had to take towels from the pool area to lay it down by that one spot where water leaked from. I know that I could have complained but we had already unpacked and settled in. I would have thought that with the room service seeing all the towels and how wet they were that they would have addressed it. Despite that, we had a great stay at this hotel and I’d recommend and have recommended it others. I’d give it 4.5 stars. Since I can't give 0.5 stars, I'll give 5 because the shower was the only issue and small compared to our overall experience.
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beento61countries
Buenos Aires, Argentina
19/12/2024
“Great value close to waikiki and ala moana”
I stayed there for the marathon. The area was perfectly located for this event, since it was a short distance to both the expo and the starting line, which was convenient because the race begins very early. It is not EXACTLY in the Waikiki area (which is a paradise of itself). But the hotel is wit… more
I stayed there for the marathon. The area was perfectly located for this event, since it was a short distance to both the expo and the starting line, which was convenient because the race begins very early. It is not EXACTLY in the Waikiki area (which is a paradise of itself). But the hotel is within walking distance of Waikiki Beach, Parks, and Diamond head, though not in the middle of it. Pros: - Staff is decent. Especially the people who take care of the breakfast part, very accommodating and serviceable, and always a smile to begin with. - Rooms are spacious and confortable - Compared to other hotels in the area (and this is important to clarify, because Waikiki zone is one of the most expensive in the world), it is a relatively affordable hotel, especially if you are not staying for more than a week. - Breakfast is almost perfect. You can have omelettes mixed with your choice of vegetables, cheeses, sausage, etc, they have cereals, bread, juices, water and coffee is good. Cons: - Wouldn't hurt if the shower was bigger. - Soaps, Shampoo and Conditioner were the worst. I had drier skin and hair after using them. - Breakfast Granola was OK, but didn't seem handmade. I have seen many hotels, even with lower quality than this one, have a better one. Overall, a very pleasant experience
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