Residence Inn By Marriott Peachtree Corners

“A Residence Inn that meets all expectations”

I had a wonderful 10/10 stay at the Residence Inn Atlanta Norcross/Peachtree Corners. I stayed here for 5 nights as a workcation stay to work remotely in my hotel room and to explore Atlanta as a mini-vacation on my off hours. The customer service at this hotel is top-notch. At check-in, I was ... more

I had a wonderful 10/10 stay at the Residence Inn Atlanta Norcross/Peachtree Corners. I stayed here for 5 nights as a workcation stay to work remotely in my hotel room and to explore Atlanta as a mini-vacation on my off hours. The customer service at this hotel is top-notch. At check-in, I was greeted by Anaya, who I heard was a recent employee. I definitely appreciated being thanked for my loyalty as a Marriott Bonvoy Gold Elite Member and see in my guest folio that I was given the 250 points welcome gift. I requested if it would be possible to get 2pm late checkout and she graciously approved it. It allowed me to finish my workday completely before checking out and packing up on my last day. The breakfast buffet at this Residence Inn hit all marks of expectations I had: 100% A++. The breakfast attendant who manages the food area, Olympia. She was an absolute joy every morning: Always cheerful, always said "Good morning!" to every guest, recognizes faces easily and says "Welcome back!". I was also very surprised, and very pleased to see that Korean Gochujang spicy sauce was provided as a topping for breakfast. She informed me it was a standard, and I definitely appreciated the unique flavor being added to the selection. The breakfast buffet had everything you would want at a Residence Inn: Waffles, Bagels, cereals, yogurt, toast, scrambled eggs, sausages, etc. Maintenance at this hotel is great as well. The dishwasher in my room had broken glass in it, so the manager sent up Kevin to check on it and to use an industrial vacuum to suck up any loose shards in it. Pleasant man who even bantered with my partner and I for a bit about long hair and my partner's custom Nike shoes. Good humored individual who was also a pleasure to interact with while at the hotel. The manager, Angella, always had her door open in the lobby during her working/business hours and I saw that she took care of the front desk whenever a representative was not present. A very professional, and great all-rounder, very flexible, but also a great leader as well. I can tell from how happy her employees are that she is a great boss as well. Angella was able to send up Kevin to my room when I inquired about the broken glass in my room's dishwasher and also sent up housekeeping when I requested it but missed it because I didn't remove my "Do Not Disturb" sign early enough in the morning. For housekeeping, my partner and I had Sarah tidy up our room with fresh towels and made our bed every morning we requested for housekeeping to come in. Another pleasant employee at this Residence Inn. Overall, this Residence Inn hits all the marks of what I would expect of this brand and for meeting Marriott Bonvoy's standards. Great job!

less