Comfort Inn Conover-Hickory

“Nice stay at a nice place”

Nice hotel in a convenient location- comfortable beds, friendly staff and a complimentary breakfast- Nice building to walk around if you like taking laps before bed. There is also an outdoor pool- and a well lit parking lot. I would stay here again!

“A solid if not standout place”

This is my go-to hotel in Conover; I've probably stayed 6-8 times. Certainly not 5-stars, but a solid 3, with some of the friendliest staff I've ever met. The place could use a spruce-up -- hall carpets need work, stairways need paint and minor maintenance, rooms are clean but could use a deep ... more

This is my go-to hotel in Conover; I've probably stayed 6-8 times. Certainly not 5-stars, but a solid 3, with some of the friendliest staff I've ever met. The place could use a spruce-up -- hall carpets need work, stairways need paint and minor maintenance, rooms are clean but could use a deep clean. But all is well, the beds are comfortable, the breakfast is good, and coffee and tea are available 24/7. It's also 7 miles from my parents' house, so convenient, and near to convenience stores, restaurants, and I-40. The fact many families use it, and lineman crews, and maintenance crews, is probably due to the location and the staff.

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“The transfer from La Quinta to Comfort Inn did not improve the facility”

We've stayed at this hotel a half dozen or so times over the years. This was the first time since the franchise change to Comfort Inn - it was a La Quinta previously. As a group, we've decided to investigate other hotels for future visits. As before, the staff was (mostly) wonderful - friendl... more

We've stayed at this hotel a half dozen or so times over the years. This was the first time since the franchise change to Comfort Inn - it was a La Quinta previously. As a group, we've decided to investigate other hotels for future visits. As before, the staff was (mostly) wonderful - friendly, helpful, considerate, generous - with one exception but nothing bad. One-on-one, they're caring and courteous. I can't tell if it's the pandemic or the management, but both maintenance and breakfast service appeared to have slid. The place looks dated, and minor things such as automatic door closers on fire doors, and deep cleaning of caulk and corners, were things I noted. Others in our group had difficulties getting and/or maintaining hot water in the showers. Our shower head was bad, but was replaced as soon as I reported it. One would think the housekeeping staff would have noted it, but .... Breakfast service was significantly less attractive than in the past. First day they ran out of eggs - they knew they had at least one group of 20+ people, and we saw another group there. I understand they ran out of eggs again on Saturday, but that's hearsay. Another day they ran out of cutlery; my brother cut his waffle with a spoon, and the attendant brought me a metal knife after I asked. On Sunday, the attendant was late, so there was no hot food at 7 when the breakfast bar should have opened and when many in our group were counting on breakfast before traveling. The attendant gets the heat for these, but the hotel management failed to plan ahead.

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