Thompson Central Park New York

“Awesome hotel”

Very pleasant stay on the 18th floor! Quiet room, nice size and decor. Our bed and mattress were very comfortable and we loved having a King size comforter with a duvet (instead of the usual blanket wrapped in a flat sheet we experienced in other US Hotels)

“Terrific stay!”

My family of 4 stayed at the Thompson Central Park for 3 nights and had a wonderful stay. We used a suite upgrade award to get a standard suite (though the sofa bed was a bit small for 2 teens.) The room was beautifully decorated and very clean, with blackout curtains that shut out the light. The b… more

My family of 4 stayed at the Thompson Central Park for 3 nights and had a wonderful stay. We used a suite upgrade award to get a standard suite (though the sofa bed was a bit small for 2 teens.) The room was beautifully decorated and very clean, with blackout curtains that shut out the light. The bathroom was spacious and had a great Dyson hairdryer (though bathroom lacked a magnifying mirror.) The rest of the property was lovely too. A high point for us was the 3rd floor lounge, which our booking gave us access to. That had a convenient buffet breakfast and light bites in the evening. We preferred the convenience of the lounge breakfast to the slow breakfast in the lobby restaurant. The location was also very convenient, close to several subway lines, Central Park, and Broadway theaters. As for the very few negatives, the elevators were often slow and crowded. Also, even though we had late checkout (and confirmed it 2x with the front desk) we were still locked out of our room on the last day after the standard checkout time, which was a pain. Overall though, I would recommend the property and would gladly stay there again.

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“Good, with room to improve”

Pros: The rooms at this property are very large (especially for NYC) and nicely appointed. We were upgraded to a suite that included a sitting area with couch and small dining area, in addition to the very comfortable king bed and spacious bathroom with a walk in shower (no view). I appreciated … more

Pros: The rooms at this property are very large (especially for NYC) and nicely appointed. We were upgraded to a suite that included a sitting area with couch and small dining area, in addition to the very comfortable king bed and spacious bathroom with a walk in shower (no view). I appreciated the expresso machine and frig. The hotel is also very well located within walking distance to central park, fifth avenue, times square, rockefeller center, grand central station, etc. There is a subway stop nearby but we did not use it. Cons: Multiple entrances/exits/elevator banks/restaurant areas sharing the same lobby walkthroughs made the space feel constantly hectic and disorganized, particularly in Parkers. Wait staff were friendly but stretched thin and the food, while good, was overpriced even by manhattan standards, perhaps because many people have hotel credits through Amex or Hyatt loyalty programs which this is intended to capture...Parkers does not offer music every night, this did not seem clear from the website. We had a pleasant stay and would return (mostly for the room size and location) but the overall service levels and feel were not as luxurious as you might expect at this price point.

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