New York Marriott Downtown

“Wonderful staff. Perfect location.”

As a Platinum member, I expect a lot from a Marriott. So when I say I’m very happy here, it does mean something. I checked in to this hotel 3 times in July, for a total of 9 nights. Always got a room on a high floor, with stunning views. Not many rooms on each floor, so the wait for the elevators… more

As a Platinum member, I expect a lot from a Marriott. So when I say I’m very happy here, it does mean something. I checked in to this hotel 3 times in July, for a total of 9 nights. Always got a room on a high floor, with stunning views. Not many rooms on each floor, so the wait for the elevators was never long, which was very important to me. Plus elevators for lower and higher floors are separated, so you don’t have to stop at every floor when you try to get to work in the morning. Executive lounge is adequate. I say adequate as I just came back from Dubai where the Marriott executive lounge was like a full-service restaurant. That said, the thing that sets the lounge here apart from other locations is the staff. I love that is the same staff every time I go there. They recognize you and always make you feel welcome. It’s like coming home. It’s nice to see familiar faces. Thank you Eli, Irene, Dee Dee for always being great hosts. I missed out one lady’s name, but there’s a fourth there. Front desk staff are also very welcoming, friendly, and accommodating. I only caught the names Geraldine and Adnan, but the whole team was wonderful. Location is hard to beat, especially if you enjoy walking. Close to many, many subway stations as well, so you can go to anywhere in the city, including the 3 main airports if you feel adventurous.

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“Nice staff. Clean rooms.”

Such great staff! Everyone has been so nice here. Gloria, a trainee at front desk, was so kind to me and greeted me with a smile. Room is clean and quiet on high floor. Breakfast was decent in Bill’s Bar and Burger. Area around hotel has plenty of activity and restaurants. Happy with my stay.

“Great location for a touristy stay at NYC/Lower Manhattan.”

Great location - near to subway as well as many major attractions. Has a restaurant on the ground floor, and many other eateries within walking distance. A short walk to the Battery Park(and the ferry to Liberty Island) as well as the Memorial Park.

“Would’ve checked out, but wasn’t worth the trouble for just two nights.”

$734 a night for a box room in a dump hotel. The positives are a decent equipped gym on the fifth floor and a couple good staff members like Cheryl at the front desk. Aside from that; it’s insane what they charge you can literally pay the same rate or less at the Langham, New York or the Loews, Reg… more

$734 a night for a box room in a dump hotel. The positives are a decent equipped gym on the fifth floor and a couple good staff members like Cheryl at the front desk. Aside from that; it’s insane what they charge you can literally pay the same rate or less at the Langham, New York or the Loews, Regency for a true 4.5 to 5 star hotel- this place is gross and an absolute, utter rip off. Dirty throughout. The concierge lounge is pathetic; cold “hot” food offerings, limited, no signs and just horrible. Breakfast however, was acceptable. For the higher floors, there are three elevators and only one working for 38 floors for entire stay- literally wasting a quarter of an hour waiting for elevators each time. And once on, packed elevators. 4 thick, hard foam pillows- was told they didn’t have any down pillows, but then someone ended up bringing three down pillows up that were just horrible. The whole Albany Street side of the hotel smells from the gross dumpster they have inside their loading dock. And one of the elevators had this cookie in the corner throughout my two-night stay! See picture.

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